United States Postal Service

2.3
244 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 13800 Nicollet Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
13800 Nicollet Blvd, Burnsville, MN
55337, United States

Hours

Reviews

2.3
244 reviews
5 stars
67
4 stars
8
3 stars
8
2 stars
18
1 star
143
  • BN
    Bernise-Heals Nkanyo
    Sep 19, 2025
    1.0
    Terrible service!They got a package worth $1000+ delivered to a completely wrong address outta state and claim they can't do anything because it's out of their jurisdiction when it's clearly their fault! 🤦
  • LF
    Luz Froemming
    Sep 6, 2025
    5.0
    We had a great experience processing our son's passport. Mohamed is so kind and helped to us with the process, and his colleague was also so kind. 👏 Thank you guys!!
  • CD
    Chris Dahlen
    Aug 19, 2025
    1.0
    Constantly delivers mail to the wrong address, and makes it nearly impossible to contact them without going into the physical post office because they refuse to answer their phone.
  • CR
    Cecilia Rubio
    Jul 12, 2025
    5.0
    Me encantan ♥️
  • EN
    Ella Nordstrom
    Jun 22, 2025
    1.0
    Horrible customer service. Was practically yelled at to keep ringing the bell to pick up my package. Waited 30+ minutes for someone to finally help and she almost skipped over me. Yelled at me from not bringing a pink slip even though I NEVER got one because the person who shipped the package to me forgot my unit number. Was given a whole rant about needing a pink slip. The guy who ended up finding my package was nice but overall a terrible experience. They made me feel like I was in the wrong when I wasn’t. I understand they’re understaffed but it doesn’t hurt to be a little more nice. If I could give a 0 I would.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.