Brand Certified
United States Postal Service
1.9(133 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
422 Laurel St, Brainerd, MN
56401, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 422 Laurel St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.9
133 reviews
5 stars
22
4 stars
4
3 stars
6
2 stars
4
1 star
97
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, particularly at the front desk, leading to frustration and dissatisfaction.
Delivery Issues
Numerous complaints about mail and package delivery delays, misdeliveries, and lack of communication regarding delivery status.
Staffing Problems
Frequent mentions of understaffing and slow service, contributing to long wait times and unresolved issues.
Mixed Experiences
While some customers praised individual postal workers for their friendliness and efficiency, overall experiences were largely negative.
- GBG B2 days ago1.0Walk in to purchase some stamps and nobody was at the counter. A few of us kept saying "HELLO??" ... stood there easily over 10 minutes and the grumpy lady walks up and doesn't apologize and just gives us attitude the entire time. Horrible ... quit your job if you hate it....
- TTTonieJan 31, 20265.0BEST USPS SERVICE HANDS DOWN! THEY ARE LOADED WITH SO MUCH MAIL THEY RARELY GET A DAY OFF! RESPECT AND PATIENCE SHOULD BE MANDATORY FROM ALL OF US THAT DO NOT UNDERSTAND WHAT THEY GO THROUGH JUST TO DELIVER MAIL.
- MPMiguel PabueloJan 23, 20265.0Just here to say, if you find yourself in line at the post office, YOU messed up somewhere. Print the label, it’s cheaper.
- LLLogan LoefflerJan 14, 20261.0Haven't got any mail in a week and a half??? No reason why, no letter, no nothing. Just no mail, my mailbox is perfectly accessible. Filed a complaint and haven't heard anything back. The most lazy employees ever or something Jesus. Deliver my mail!!!!!
- DJDerrick JohnsonDec 30, 20251.0My package was delivered to the wrong address than what I had printed on the box. This post office will not answer any phone calls either. Very disappointed in the service I was given here.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 422 Laurel St, Brainerd?
You can send mail, ship packages, get money orders, rent PO Boxes, apply for passports, purchase gift cards, and more at this location.
Do I need an appointment to get passport services at this Post Office?
Yes, appointments are usually required for passport services at this Post Office and can be scheduled through the online scheduler. Limited walk-in hours are also available at select locations.
Can I get a passport photo taken at this location?
Yes, passport photo services are available but require making an appointment via the online scheduler.
What are the operating hours for this USPS location?
Monday to Friday, it is open from 7:45 AM to 5:15 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I apply for a PO Box at this Post Office?
You can apply for a PO Box either online at the USPS website or in person at the Post Office by bringing two valid forms of ID and a completed application.
Is 24/7 access to PO Boxes available at this location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary, so check with the local Post Office for specific hours.
What nearby places might be useful for visitors to this Post Office?
Nearby locations include Brainerd Post Office, Brainerd City Hall, and Crow Wing County Historic Courthouse, which might be relevant for mailing, government services, and legal matters.
Can I combine visits to this Post Office with nearby health and medical facilities?
Yes, nearby facilities such as Brainerd Eyecare Center and Heritage Family Medicine provide medical services that visitors might access before or after their postal visit.
Are there nearby legal service offices close to the Post Office that could assist with legal documentation?
Yes, nearby legal service providers include The Law Offices Of Dennis M. Lothspeich, Pa, Wipper Law and Custody Evaluation Center, and Wetzel Law Firm PA, which may assist with legal documents related to postal matters.
How can I find more information or schedule appointments online for services at this Post Office?
You can visit the official USPS location page or use their online scheduler to book appointments for services such as passport applications.
Brand Certified Facts from United States Postal Service
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