United States Postal Service

1.9
124 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 422 Laurel St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
422 Laurel St, Brainerd, MN
56401, United States

Hours

Reviews

1.9
124 reviews
5 stars
20
4 stars
4
3 stars
6
2 stars
4
1 star
90
  • BH
    Brian H
    Oct 30, 2025
    1.0
    How do you manage to send a package to Pequot lakes that’s meant for motley?? Thanks a lot needed that today.
  • PC
    Proxima Centauri
    Aug 22, 2025
    1.0
    Everything is always delivered at late, never gotten something on time through USPS
  • AG
    Alex G
    Aug 3, 2025
    1.0
    My mail carriers are awesome. This office though sucks. There’s no point in treating the front desk lady with dignity since no matter what she’ll act salty that she has to help you.
  • SK
    Sherice Kral
    Jul 15, 2025
    1.0
    The staff gave me the wrong passport form to fill out, so now I either have to pay $130 and lose $20 mailing, or lose $40 mailing - cancel my current passport application, and wait for everything to be mailed back to me so I can resubmit, when I needed a RUSH passport order! They have no clue what they are doing here and have zero training.
  • HM
    Hannah “Wickedrose199” Moody
    Jun 28, 2025
    1.0
    My delivery mail driver. Literally the nicest guy I love him. We joke about how many packages I get. All the time. We respect each other. But the 1* is for the lady at the post office. She is so rude. Shakes her head when people come in. Says "oh here's another one last minute. You would have been mad if I turned you away." Just rude to every single person I have seen her help. Absolutely no professionalism at all. She makes people feel bad for coming in. Then literally throws the packages. Its absolutely ridiculous. Yall need to hire someone else. This lady is loosing yall buisness and giving you a bad reputation.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.