The UPS Store

Reviews

• TM

  Tav McIntyre

  1 day ago
  5.0
  Solid store. Came here to return an Amazon package and the employee was really helpful walking me through how to do the return. I normally return at Kohls but this is closer to my house. Store is also clean too and the return process is super super easy to do.
• HS

  Hector Salas

  Feb 15, 2026
  5.0
  I had a great experience at the UPS Store in Blaine, MN. I called ahead to confirm they could notarize my document and was told no appointment was needed. When I first spoke with someone, there was some uncertainty about whether my specific document could be notarized. I asked to speak with a manager, and Val stepped in. At first, she told me it could not be done. Instead of shutting the door on it, she offered to review the document more closely and asked me to email it while we were still on the phone. After taking a careful look, she quickly realized that she could notarize it and invited me to come in the next day. When I arrived, she took care of the notarization efficiently and professionally. She also went the extra mile by directing me to the nearest drop box location since my shipment was not going through UPS. Val’s willingness to reconsider, review the details, and find a solution made all the difference. I truly appreciated the professionalism and customer service.
• ST

  Syed T.

  Feb 1, 2026
  5.0
  Shout out to the super kind employee who helped me today — didn’t quite catch her name, but it was her birthday! Friendly, patient, and much appreciated.
• NV

  Nicki Vincent

  Jan 31, 2026
  5.0
  This is my UPS store and I come here all the time. I especially love Tammy. She’s so helpful and knows how to handle a rush and ses common sense ❤️Appreciate all of the staff here, all of them. They are great ⭐️⭐️⭐️⭐️⭐️
• KP

  Kali P

  Jan 18, 2026
  1.0
  I used to love coming here, staff were friendly and never had any issues with my outgoing packages. Recently, as I entered the store a new staff member was extremely unpleasant.. That day I brought in a happy return which said no box needed. Was told I needed to box it (happy returns NEVER requires a box). But, whatever she was being rude so no problem…came back in the next day and boxed it. Dealt with same person, still unpleasant. Didn’t see a return from the company after one month, reached out and they never received the order. Two days ago I received a return to sender package from Nike with the Banana items. Somehow my package was sent to Nike? The return was for Banana Republic. Thankfully, Nike had my address from the original receipt inside the package and sent it back to my house, but now it’s outside of the return window. It honestly wouldn’t have been a big problem had this new staff member been friendly, but now I’m leaving a review.

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