United States Postal Service

2.3
41 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 625 Rose Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
625 Rose Dr, Big Lake, MN
55309, United States

Hours

Reviews

2.3
41 reviews
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  • VD
    Victoria DeVille
    Jul 30, 2025
    1.0
    I find it strange that this post office says I underpaid for shipping and then charges my ebay business shop twice for an additional 11 dollars for shipping. The item was a petticoat shipped in a flat rate priority box for 11 dollars.. I didnt start getting these fees for this particular item till after I had filed a claim for something else yall destroyed. I guess you guys needed that refund money (30.99) back super bad. Its crazy cuz I ship items daily from Monticello and NEVER BEEN CHARGED FOR UNDERPAYMENT they actually have refunded me of over payment! And We wont go there with the way yall handle my packages but ill leave some photos of packages ive received lately.
  • DD
    Dennis “DJ”
    Feb 2, 2023
    1.0
    These guys not only deliver your mail to the wrong house weekly, but I’ve had packages scanned, then kept in the truck, 100% stolen. Scanned 5 items, put 2 in the mail box, drove away. My cctv shows no one ever approached my mailbox before I did, so nothing was stolen by anyone walking by. One also happened to be my video game on Amazon C.O.D. Release day. So everyone knows what that package is. I’ve also had her jam boxes in so tight it took two of us to get it out multiple times because she’s too lazy to go to the door. And she has broken 3 mailboxes doing that. Complain to the office, no one cares. I’ve lived across the nation and never had Postal Service this horrible!
  • JS
    Jack Sullivan
    Sep 26, 2020
    1.0
    Mail comes back opened and contents missing all the time. Do not use for anything important.
  • NB
    Nan Benner
    Jul 20, 2018
    5.0
    Small but I has good service

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.