United States Postal Service

2.7
54 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 200 1st Ave SE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
200 1st Ave SE, Austin, MN
55912, United States

Hours

Reviews

2.7
54 reviews
5 stars
18
4 stars
5
3 stars
1
2 stars
1
1 star
29
  • JH
    Joseph Hacker
    Nov 3, 2025
    1.0
    USPS damaged packages and don't want to do anything about it but tell you go online. No you damaged my package I shouldn't have to go online for that crap.
  • EG
    Ebay Guy
    Sep 10, 2025
    5.0
    Writing this review from MICHIGAN! I had a package I shipped that was stuck in a death loop and was supposed to go to GA. Somehow it was misrouted and was stuck between Austin, St. Cloud, and Minneapolis MN. My buyer was furious! I called the Austin, MN post office and spoke with MARK. He was AMAZING! Awesome listening skills, and he explained in simple detail that there are rare times the label, when scanned, shows it should go to post office A for the next leg of the trip even though the label says destination B. The package then gets stuck in a death loop and has to be 1) manually found and 2) manually rerouted by the postal workers... Mark heard out my concerns, took ownership and made the sorters aware of the package, which the next day they did in fact come across! Mark got a new barcode processed on the package, sent the package on it's way properly and also followed up with me on a phone call. My package got to my buyer. I cannot say enough good things about Mark, the sorters that helped, and the process that they enacted at the Austin, MN branch. Thank you all so much!!! Jason
  • TT
    Tobias T
    Apr 16, 2025
    5.0
    They are so nice!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.