Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 200 1st Ave SE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
USPS damaged packages and don't want to do anything about it but tell you go online. No you damaged my package I shouldn't have to go online for that crap.
EG
Ebay Guy
Sep 10, 2025
5.0
Writing this review from MICHIGAN! I had a package I shipped that was stuck in a death loop and was supposed to go to GA. Somehow it was misrouted and was stuck between Austin, St. Cloud, and Minneapolis MN. My buyer was furious! I called the Austin, MN post office and spoke with MARK. He was AMAZING! Awesome listening skills, and he explained in simple detail that there are rare times the label, when scanned, shows it should go to post office A for the next leg of the trip even though the label says destination B. The package then gets stuck in a death loop and has to be 1) manually found and 2) manually rerouted by the postal workers...
Mark heard out my concerns, took ownership and made the sorters aware of the package, which the next day they did in fact come across! Mark got a new barcode processed on the package, sent the package on it's way properly and also followed up with me on a phone call. My package got to my buyer.
I cannot say enough good things about Mark, the sorters that helped, and the process that they enacted at the Austin, MN branch. Thank you all so much!!! Jason
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service location at 200 1st Ave SE in Austin offer?
This USPS location offers mailing and shipping services, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this post office and do I need an appointment?
Yes, this location accepts first-time passport applications. Most passport services require an appointment made via the online scheduler, though limited walk-in hours are available at select locations.
Does this post office take passport photos and what is the cost?
Passport photo services are available by appointment only and cost $15.
How can I rent a PO Box at this USPS location?
You can search, reserve, and begin the application for a PO Box online. To complete the setup, visit the post office in person with two valid forms of ID.
When is this USPS location open to customers?
Monday through Friday from 8:30 AM to 5:00 PM and Saturdays from 9:30 AM to 11:30 AM; closed on Sundays.
Is there 24/7 access to PO Boxes at this post office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Check directly with this location for specifics.
Are there any nearby places I can visit after using postal services?
Yes, nearby you can visit the Welcome Center of Austin for community services or enjoy local dining at Lawlasoe Market, a Burmese and Thai restaurant.
How can nearby auto service centers be helpful when visiting this USPS location?
If you need car maintenance or repairs during your visit, South Main Auto Service and Firestone Complete Auto Care are nearby options for auto repair and tire services.
Where can I find nearby wellness or spa services around the post office?
Nearby, you can find Sudsy Squirrel for beauty and spa services, and yoga studios such as Sangha Yoga Studio and Sister Moon Temple for holistic wellness.
Does the USPS location at 200 1st Ave SE offer any online resources or mobile apps?
Yes, USPS offers mobile apps for iOS and Android, and you can schedule appointments or manage PO Boxes online via their website.