The UPS Store

Reviews

• CR

  Cecile Rock

  3 days ago
  5.0
  The employees are awesome and they make everything you do, whether it is packing & mailing, copying, or Amazon returns extremely easy. Highly recommend!
• KH

  Kim M. Hoppe

  Apr 15, 2026
  5.0
  Professional service with kind staff
• SD

  Shane Daniel

  Apr 6, 2026
  5.0
  Always busy, and a helpful efficient and team working. Kudos to this location 😀
• DH

  Dindamilenia Choirunnisa Hardiyasanti

  Apr 2, 2026
  1.0
  The customer service at this location and the UPS systems is horrible. I’ve never feel so disappointed with any delivery services. I am trying to find the solution when their delivery man can’t locate my apartment (while I’ve been using same address for years). My package was returned back in less than a day. And I am trying to resolve the problem with this specific facilities to locate first my apartment, cause once they send it to me AGAIN, they should know that my address is complete and valid. What’s the point of talking with UPS center if their man can’t find my apartment. The response that I received throughout the conversation was not professional and not helpful at all.
• MC

  Melena Chisolm

  Mar 25, 2026
  5.0
  The staff on Carpenter Rd in Ypsilanti is always helpful and friendly. Also, I appreciate the prices at UPS. Not too expensive and you all do a lot in one place!

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