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United States Postal Service

2.0
(351 reviews)

Business Details

1606 S Huron St, Ypsilanti, MI
48197, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1606 S Huron St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1606 S Huron St, Ypsilanti, MI
48197, United States

Hours

Reviews

2.0
351 reviews
5 stars
74
4 stars
13
3 stars
8
2 stars
16
1 star
240

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely rude and unprofessional behavior from staff, leading to a consistently negative customer experience.

Efficiency

While some customers noted quick service during busy times, many others reported inefficiencies, such as long wait times and unresolved issues.

Mail Handling

There are frequent complaints about lost or misdelivered mail, with customers expressing frustration over the lack of accountability and poor handling of packages.

Staff Attitude

A significant number of reviews mentioned a dismissive and condescending attitude from employees, contributing to a hostile environment for customers.
  • CP
    Calvin Pryor
    2 days ago
    1.0
    Sent TWO separate letters by certified mail TO THE SAME ADDRESS in Ypsi and the this post office lost BOTH LETTERS. Called a supervisor, to try and find out what happened, and all I got was "oh well"
  • EB
    Elhoucine Boulbazine
    4 days ago
    2.0
    One of the staff gave me a bad face and rushed me for no reason…rude behavior
  • CC
    Carla Coley
    Feb 23, 2026
    3.0
    Every time I come here the staff ALWAYS seems irritated, mad, or have an intentional attitude..I feel like customer service is key to customer based company.
  • KK
    Kristina Kim
    Jan 31, 2026
    1.0
    The absolute worst service at this post office. The people who worked here were extremely rude, arrogant, and completely unprofessional. Lack of respect for the customers was evident, and it seemed like it was an inconvenience to them to actually help people. If you cannot even show basic levels of courtesy and professionalism, then you should not be working in a job that requires you to serve the public. One star is way more than this place deserves.
  • EC
    Erik Carlson
    Jan 24, 2026
    5.0
    Had a great experience on Saturday. My fiance and I had to get our passport made for our trip this summer. Like most USPS buildings over the weekend there was long line, but the people working there were quick to get people through. I wanted to give a shout out to Kendra and Marisa because just between the two they were able to work through the line so we didn't have to wait too long to get everything taken care of. Great personalities and made the trip to the USPS enjoyable. Will go here again in the future.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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