The UPS Store

3.5
131 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #1172 in Wyoming offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Chateau Center At Intersection Of 44th And Burlingame.

Details

  • DeliveryNot available

Location

The UPS Store
1740 44th St SW, Wyoming, MI
49509, United States

Hours

Reviews

3.5
131 reviews
5 stars
73
4 stars
9
3 stars
1
2 stars
6
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising helpful and friendly staff, while others report rude and dismissive behavior.

Efficiency

Many customers appreciate the quick service and efficiency, often noting minimal wait times.

Package Handling

There are significant concerns regarding package handling, with reports of lost packages and poor accountability from staff.

Pricing Issues

Customers express frustration over inconsistent pricing and additional charges for services like printing labels.

Professionalism

Several reviews highlight a lack of professionalism among staff, with instances of rudeness and unhelpfulness reported.
  • U1
    User 1
    Nov 5, 2025
    1.0
    It's not surprising that the UPS store has only received 3.5 rating Stars, which I'm surprised it's even that high. I talked to the owner and she was really rude to me on the phone after I told her it's not reasonable to charge customers $2 to print one piece of paper which was for a label. I told her she lost about $50 prop for me to ship a package and all she cared about was telling me that I can print it for free at home. But I didn't want to go all the way home and print it and come all the way back since I was in a hurry. Guys it's cheaper just to mail out your packages at the regular post office this place has enough charge for everything! And one other time I was at this place they weighed my package and it would have been one postage stamp but they told me it needs to have two just in case it gets sent back and I said no I'm only going to pay for one postage and it never came back. So you can see they're trying to steal more money from people! Another thing, when they respond to bad reviews it's just lip service and that's all it is they don't care about the customer they just care about a profit and they don't care about being nice either!
  • KH
    kemal hamulic
    Oct 31, 2025
    1.0
    Will never again use UPS. Charged me $60 for a next day delivery, never told me they will send it to USPS for delivery; that is something that I could have done on my own. Needless to say, the envelope was not delivered next day. Rude when I complained. Next time, it will be FedEx. Do not ask what 'brown can do for you,' to use their words, UPS can't do squat... incompetent and lazy.
  • KB
    Kelly Barton
    Oct 3, 2025
    5.0
    Always such a smooth transaction when making Amazon returns
  • FS
    Fonzy Solano
    Sep 3, 2025
    1.0
    Irresponsible with package, lost one of my packages, that clearly got delivered. I have the pictures from the delivery company and also pictures that it’s sitting on the counter and you can see the blue shirt they all wear, but they still claimed that it did not get delivered and trying to blame the delivery company instead of apologizing and saying we lost it, that would’ve been much better, for them to except responsibility then to blame the delivery company that sent the email and pictures.
  • GT
    Gary Tanner
    Aug 25, 2025
    5.0
    Quick and easy

Frequently Asked Questions About The UPS Store

What services does The UPS Store #1172 in Wyoming offer?

The UPS Store #1172 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, and passport/photo ID services.

What are the business hours for The UPS Store #1172?

The UPS Store #1172 is open Monday to Friday from 8:00 AM to 7:00 PM, Saturdays from 9:00 AM to 4:00 PM, and is closed on Sundays.