Brand Certified
United States Postal Service
2.3(119 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
48660 Pontiac Trl, Wixom, MI
48393, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 48660 Pontiac Trl to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.3
119 reviews
5 stars
27
4 stars
9
3 stars
3
2 stars
9
1 star
71
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over the lack of assistance and poor attitudes from employees.
Delivery Issues
Customers frequently reported problems with mail delivery, including lost packages, incorrect deliveries, and delays in service.
Mixed Experiences
While some customers praised specific staff members for their helpfulness, the overall sentiment indicated a significant inconsistency in service quality.
Long Wait Times
Many reviews mentioned long wait times and slow service, particularly during busy periods, contributing to customer dissatisfaction.
- TMTracy McguiganFeb 20, 20261.0Absolutely the worst experience dealing with the postmaster! For some reason I ordered checks and they were supposed to be delivered to my box and not my home. The new mail carrier delivered all my mail including my packages which included my checks to the wrong box! I live in a community where all the mail boxes are in the same spot. When I asked the postmaster to please type up a request letter for whoever received my mail to return it to the post office or our clubhouse or just to my house because it all has the correct address and information on it, I was told it was in their policy that they could not do that. When I asked where in the policy does it say that, and I asked for the supervisor above him name and phone number, he refused to give it to me. There's a high standard we hold the post office to that clearly the Wixom post office does not adhere to! After 25 years of having the same banking information, now I have to change it all including my 10 automobile withdrawals and deposits and open a new account! Lesson learned when ordering checks make sure they send them for sign delivery! Because clearly you cannot rely on the United States Postal Service in Wixom to do their job or try to rectify the situation!
- MOMr. OuagadougouSep 18, 20251.0I had a frustrating experience at the Wixom Post Office. I came in to send a package and just needed a single strip of tape to seal it. At other post offices, I’ve been given tape without a problem, but here I was told they “don’t provide tape” and that my only option was to buy a full roll for $3.99. It seems like such a small courtesy that would make things easier for customers, but instead I left feeling nickel-and-dimed. Very disappointing.
- SJsara jSep 9, 20251.0Every time the postal person has to deliver a signature required or certified package they just leave a notice in the company mailbox rather than coming to the door. This has happened many times.
- CZChristine ZalmanApr 12, 20251.0Lazy mail delivery- why in the world would someone put a “do not bend” envelope full of photos in a mailbox that it doesn’t fit in? Photos are destroyed from being bent up. Just pure laziness - couldn’t take two minutes to actually deliver to the door rather than cramming it in a box.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
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