United States Postal Service

2.5
223 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 6300 N Wayne Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6300 N Wayne Rd, Westland, MI
48185, United States

Hours

Reviews

2.5
223 reviews
5 stars
71
4 stars
11
3 stars
8
2 stars
9
1 star
124

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff varies, with some praising their friendliness and helpfulness, while others report rudeness and unprofessional behavior.

Delivery Issues

Numerous complaints about lost mail, incorrect deliveries, and delays in package arrivals.

Operational Efficiency

Customers express frustration over long wait times, understaffing, and poor management leading to inefficient service.

Communication Problems

Many customers report difficulty in reaching the post office by phone and receiving timely updates on their mail.
  • DS
    Danielle S
    Jan 3, 2026
    5.0
    Ill go out of my way to go this location. Always in and out & staff is always really friendly.
  • BC
    Barbara Cockrum
    Dec 16, 2025
    5.0
    Have a wonderful postal service person, Chrissy, who delivered my mail. Look forward to seeing her each day. Worry about her walking in this very frigid weather. Everyone keep your sidewalks clear and safe for her!
  • CB
    Crystal Beecham
    Dec 1, 2025
    1.0
    The worst post office in the country over never had an issue with my mail ever until I purchased a P. O BOX here
  • TD
    Trey Dougan
    Nov 21, 2025
    1.0
    AWFUL, they keep delivering my mail to the wrong address and I keep getting my neighbors mail. There is no accountability here, whenever I bring this up they just dismiss it. Rude, unprofessional employees that don't have to answer to anyone because management is willing to look the other way.
  • MM
    Mariah Melendez
    Nov 14, 2025
    5.0
    The employees here are so kind and helpful with such positive personalities. We mailed out our invitations, were clueless about the process, and really needed some help. After a negative experience at another nearby post office, the experience was a full 180. The employees clearly enforced the expectations for mailing these out, verified the cost for usr stamping each envelope, and made the process so so easy. We appreciate their help and the service they provide.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.