United States Postal Service

1.8
282 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 6725 Daly Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6725 Daly Rd, West Bloomfield, MI
48322, United States

Hours

Reviews

1.8
282 reviews
5 stars
44
4 stars
10
3 stars
7
2 stars
11
1 star
210

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Wait Times

Customers consistently report long wait times, often with only one employee available to assist, leading to frustration.

Delivery Issues

Numerous complaints about lost or delayed mail, including important packages and documents, contributing to a lack of trust in the service.

Staffing Problems

The location is frequently described as understaffed, impacting service quality and efficiency.

Mixed Experiences

While some customers praise individual employees for their helpfulness, many express overall dissatisfaction with the service at this location.
  • CP
    Cash Princess
    Dec 22, 2025
    5.0
    9 of 10 times I use the kiosk after hours but today dec 22 2025 the lady in the red shirt and red jacket exceeded my expectations with amazing quality customer service & a few nights prior I had just walked in slightly after hours and the middle eastern man was quick to come out and take my packages, wish I paid attention to their names, they deserve recognition! I’ve always been extremely satisfied with the service at this location for the past 15 years I’ve been coming 5+x a week and the only flaw is the box gets full or is full (understandable)! Highly recommend!!!
  • LH
    Leonard Herman
    Dec 13, 2025
    1.0
    I have records shipped in the mail. The postal workers are intentionally damaging the records. They have thrown records to the ground on the corners. They have opened the records and poured water into them. This has happened so many times I wish it was an accident but it isn't. It is intentional.
  • ML
    Mel L
    Nov 26, 2025
    5.0
    This is by far my favorite post office they are very knowledgeable and friendly. My favorite people are in the front Darlene & Greg .
  • MW
    Marty Wiener
    Nov 12, 2025
    1.0
    Worst post-office ever
  • OM
    Oday Makke
    Sep 15, 2025
    1.0
    In person service is great. But somehow, important mail always goes missing. I am signed up to get daily pictures of my mail, and important mail, including checks, always disappear magically and I have to call the branch to investigate and/or have to call the issuer to put a stop on the check and issue another.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.