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United States Postal Service

3.0
(29 reviews)

Business Details

325 Reno Dr, Wayland, MI
49348, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 325 Reno Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
325 Reno Dr, Wayland, MI
49348, United States

Hours

Monday9:00 AM - 12:30 PM1:30 PM - 5:00 PM
Tuesday9:00 AM - 12:30 PM1:30 PM - 5:00 PM
Wednesday9:00 AM - 12:30 PM1:30 PM - 5:00 PM
Thursday9:00 AM - 12:30 PM1:30 PM - 5:00 PM
Friday9:00 AM - 12:30 PM1:30 PM - 5:00 PM
Saturday9:00 AM - 12:00 PM
SundayClosed

Reviews

3.0
29 reviews
5 stars
12
4 stars
2
3 stars
1
2 stars
1
1 star
13
  • MH
    Makaila Huffman
    Apr 17, 2026
    1.0
    I went in yesterday to renew my passport to my married name for an upcoming trip. I had all my paperwork filled out and all the documents i needed. The older lady with short hair was kind in the beginning and then was confused and kept going into the back to a lady with longer brown hair and kept telling me i filled out the wrong one and need a completely new passport application (even though the one i filled out kept reiterating it was for name change) & i went to start filling out a new one until i looked it up on travel.us.gov and it said i needed the DS-82 form (which i had) and thats where everything went south, when i said that they told me i was wrong and they’d turn it in but when id DOES come back rejected i will have to pay for it again. Needless to say, i walked out called and talked to a man from the travel.us.gov website and they said the girls at the post office where wrong and i had it filled out right and had all the documents. My parents had a similar interaction with these girls - they’re clueless to the passport world and should be better education in that department and learning to not have attitudes.
  • MF
    Mike Fitzpatrick
    Mar 5, 2026
    5.0
    My experiences with the employees here has been nothing but great. They are on the ball and very polite. When I was there to get the passport process going they were very patient and we even got started early since I showed up early. Personally I don't understand why some folks have issues with the employees here, they've been nothing short of great to me.
  • VV
    Vanessa
    Jan 22, 2026
    1.0
    I've been waiting for my packages for days, they only leave me a note and don’t deliver my packages. I left the extra money they asked for and they took it but didn’t leave my package. They say they can’t find my address, dude, you’ve delivered packages here to my address many times before, and now I’m having a thousand problems with my most valuable packages. Terrible delivery service
  • CK
    Corrine Kay
    Jan 7, 2026
    5.0
    Stopped in today to grab some stamps and was assisted by the kindest, most patient woman in the world. She helped me pick out the perfect wedding invite stamps and even weighed my sample invite to ensure it didn't need additional postage.
  • AA
    Autumn
    Apr 25, 2020
    2.0
    The lady checking me out was very rude and impatient. It took me ringing the bell three times for her to come to the front to assist me. Then, I asked to borrow some tape because my package ripped and she claimed they didn’t have any and made me buy some when I saw the tape sitting right in front of her and just needed a small piece. Won’t go back. This was an older lady with shoulder length white hair.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

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