United States Postal Service

2.3
86 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 5036 Dixie Hwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5036 Dixie Hwy, Waterford, MI
48329, United States

Hours

Reviews

2.3
86 reviews
5 stars
22
4 stars
6
3 stars
3
2 stars
4
1 star
51
  • HG
    Hunter Gates
    Dec 22, 2025
    1.0
    No one came to my door for a signature on the day of delivery. And now I have to pay 11 dollars to get a package that I already paid for. What a joke
  • SS
    strong sinjayo9
    Oct 1, 2025
    1.0
    It's a black lady that drives and delivers mail to my apartment complex and she is incredibly rude to the residents
  • JA
    Jarod Arnold
    May 16, 2018
    1.0
    Tried to ship a care package to a friend in Canada. The teller gives me a price after I give him the package, and I start to fill out the paperwork. Then he weighs it, and tells me it's too heavy, I need to fill out a different form and it will cost more. I wish he had figured that out beforehand, but that's fine. I pay, and THEN he goes over the contents list and informs me I can't mail candles, and I'll have to remove them. Again, I wish we had figured that out beforehand. I remove the candles, which are heavy. He refuses to weigh the package again, even though it is now significantly lighter, and it is likely in a lower weight bracket. I feel like I paid extra to ship items I wasn't able to ship. Extremely dissatisfied.
  • TD
    Tom Dickinson
    Jan 2, 2016
    4.0
    I'm retired and home more. I have found the postal carriers to be polite and always have a milk bone for my dogs as we greet them.
  • NA
    Nathan Arnold
    Aug 26, 2015
    1.0
    Rude and unfriendly staff. Not a single smile. They couldn't answer any of my questions with a direct and clear response. The place could use some (a lot) of renovation. And even if you can't do that, at least keep the place clean and tidy - which this location is apparently incapable of doing so.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.