The UPS Store

4.6
165 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #0112 in Waterford offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Sw Corner Of M-59 & Crescent Lake Rd In The Kroger Plaza.

Details

  • DeliveryNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
5119 Highland Road M-59, Waterford, MI
48327, United States

Hours

Reviews

4.6
165 reviews
5 stars
145
4 stars
5
3 stars
1
2 stars
1
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, helpful, and efficient, creating a positive atmosphere for customers.

Efficiency

Customers frequently mention quick service and the ability to handle tasks promptly, even during busy times.

Store Environment

The store is noted for being clean and well-organized, contributing to a pleasant shopping experience.

Staff Recognition

Specific employees, particularly Jimmy and his team, receive high praise for their exceptional service and professionalism.

Pricing Concerns

Some customers express dissatisfaction with shipping prices, feeling they are higher than competitors.
  • MM
    Michael
    Nov 16, 2025
    5.0
    Very friendly employees and the manager is great.
  • NM
    Nancy Masterson
    Nov 12, 2025
    5.0
    I want to express my sincere gratitude to employee, Jimmy at UPS Store 5119 Highland, Waterford, Mi. He helped me with on my return order to Amazon. His help went above & beyond! I truly appreciated his kindness, professionalism & friendliness. Kudos to UPS Store for a wonderful & outstanding employee. Jimmy made my day!
  • MP
    Merna Poulis
    Nov 7, 2025
    5.0
    The UPS Store always does an exceptional job with my printing projects! The quality is top-notch every time, and the service is fast and reliable. Jimmy truly goes above and beyond he genuinely cares about making sure everything comes out perfectly. It’s always a pleasure working with a team that takes such pride in their work! Highly recommend!
  • JB
    Jocelyn Baldwin
    Nov 1, 2025
    5.0
    Friendly and very helpful staff. Convenient location.
  • CD
    Career Designer
    Oct 17, 2025
    5.0
    I love this store. I have been coming here since they opened circa.15 years. Jimmy the owner and his whole team are fantastic with efficiency and help printing and volumes of Amazon returns. All with great personalities. It’s fun just walking in the door. I love to tease everyone and talk about my cat Tim. The store is an integral part of our business community. Great location too. If you have to leave your house for a quick errand and missing a sports game you can get updates when you walk in. Jimmy is the funniest but runs the franchise like a tight ship and as captain he looks out for his fantastic crew. I like everyone and they are quick on their feet and respectful and eager to help. Wish I could give more stars. The UPS Corp should recognize this franchise store as one of the best. 10 stars

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Waterford offer?

The UPS Store #0112 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.