The UPS Store

4.6
171 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0112 in Waterford offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Sw Corner Of M-59 & Crescent Lake Rd In The Kroger Plaza.

Details

  • DeliveryNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
5119 Highland Road M-59, Waterford, MI
48327, United States

Hours

Reviews

4.6
171 reviews
5 stars
149
4 stars
6
3 stars
1
2 stars
1
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, helpful, and professional, with many customers highlighting individual employees for their exceptional service.

Efficiency

Customers frequently mention the quick and efficient service, noting that they are often in and out of the store in a timely manner.

Pricing Concerns

Several reviews express dissatisfaction with shipping costs, indicating that some prices are significantly higher than expected or compared to competitors.

Overall Experience

Many customers report a positive overall experience, with a welcoming atmosphere and a strong sense of community at this location.
  • JH
    Jeffrey Horton
    Dec 28, 2025
    4.0
    This location is great with dealing with Amazon stuff. Unfortunately their cost for a USPS Flat rate box was almost double what the Post Office charges. Had to retreat and go to the post office. Post office was $11.90 and the UPS Store wanted $22.00. No added value, just cost at The UPS Store. Sorry UPS Store, just being honest.
  • TD
    Tabatha Dearman
    Dec 22, 2025
    5.0
    Very professional, friendly employees. No sales tactics, you get exactly what you went in for. I highly recommend this location for all your shipping and notary needs!
  • TT
    Tom
    Dec 9, 2025
    1.0
    These guys screwed up my Amazon return. On September 21, I brought in two items to be returned. I followed the instructions and dropped it off thinking it was taken care of. Apparently the clerk only scanned one of the returns, not both. I contacted Amazon Customer Service, while they received the one item that was scanned, they stated they didn't receive the second item. I ended up being charged for the item, even thought I followed the instructions and dropped it off.
  • ZS
    Zivana Syahputri
    Dec 4, 2025
    5.0
    Best UPS store location. Very accommodating and understanding.
  • SK
    Susan Kennedy
    Dec 3, 2025
    5.0
    Always reliable and excellent service everytime

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Waterford offer?

The UPS Store #0112 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.