Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 28401 Mound Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.3
323 reviews
5 stars
91
4 stars
12
3 stars
6
2 stars
16
1 star
198
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, with some praising friendly and helpful staff, while others report rudeness and unprofessional behavior.
Mail Delivery Issues
Numerous complaints about mail delivery problems, including lost packages, delayed mail, and incorrect deliveries.
Staffing Problems
Many reviews mention understaffing leading to long wait times and inadequate service.
Mixed Experiences
While some customers report excellent service and efficiency, others express frustration with the overall performance of the post office.
- TCThat One ChickDec 31, 20251.0There are specific workers here I like. They are diamonds in the rough. However most of the workers here are not friendly and do the bare minimum. The kiosk is broken half the time and the line for counter service is SO SLOW. I have also had trouble with my mail getting lost for months at a time and being put on a hold without my consent. Never forget you trusted this organization to uphold an election.
- AKAlexandra KristineDec 15, 20251.0service is terrible. haven’t received mail at my residence in over a week, i have an open support ticket with them, and i can’t get ahold of anyone there ti inquire on my claim. if you’re really that short staffed then you need to hire more people so phones get answered. or have an option to remain on hold at the very least.
- PCPrima ChowdhuryDec 12, 20251.0What's the point of having a number if no one answers? Called them like 5 times!!
- RSRahima SikdarDec 11, 20251.0Feedback on Front Desk Support I would like to provide feedback regarding my recent experience with the front desk associate. When I asked for help with a return item, the associate was uncooperative and used inappropriate language. Additionally, she was dismissive, expressing dislike for assisting me and even slapped my paperwork on the desk. This behavior was not only discourteous but also impacted my ability to complete my task effectively. I hope that addressing this situation can lead to a more supportive and professional environment for everyone.
- BBBryan BlackDec 8, 20251.0I sent out a card out in the mail. The receiver got their card but the card was completely unsealed and it had a new stamp on it from the Warren Post Office. Wonder what happened.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 28401 Mound Rd?
You can send mail and ship packages, get money orders, rent PO Boxes, obtain passports, buy gift cards, and more.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and most locations can also take your passport photo. Remember to complete and print your passport application before applying.
Do I need an appointment for passport services here?
Most Post Offices with passport services require an appointment scheduled online. Limited walk-in hours are available at select locations.
What are the operating hours of this Post Office?
Monday through Friday, it is open from 9:00 AM to 6:00 PM, and on Saturdays from 9:00 AM to 2:00 PM. It is closed on Sundays.
Can I get a PO Box at this location and how do I do it?
Yes, you can apply for a PO Box online or in person at the Post Office. For online reservations visit the USPS website; bring two valid IDs if applying in person.
Is 24/7 access available to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but this can vary. Please check with this local Post Office for exact lobby hours.
What is the cost of a passport photo at this location?
The current fee for a passport photo at USPS is $15.
Which nearby places can I visit for refreshments or coffee around this Post Office?
You can visit Tim Hortons nearby for coffee or a quick bite before or after your Post Office visit.
Are there any nearby services that might be helpful for home or office needs?
Yes, Warren Carpet Cleaning offers carpet and home cleaning services near this Post Office, and Happy Go Shop provides furniture and medical supplies.
Which nearby places could be of interest for families or children when visiting the area?
Nearby you can find Teddy Bear Child Care and Little Ones Clubhouse for day care and preschool services, useful for families in the area.