The UPS Store

3.5
179 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7096 in Warren offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
4005 E Eleven Mile Rd, Warren, MI
48092, United States

Hours

Reviews

3.5
179 reviews
5 stars
100
4 stars
6
3 stars
7
2 stars
8
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with many praising friendly and helpful staff, while others report rude and unprofessional behavior.

Efficiency

Several customers noted quick service and efficient handling of packages, although some experienced delays and issues with staff attention.

Pricing Concerns

Customers expressed dissatisfaction with high printing and service fees, feeling they were overcharged compared to competitors.

Management Issues

There are complaints about the owner's absence and lack of accountability, leading to inconsistent service and unresolved customer issues.
  • EC
    Elizabeth Clark
    Jan 5, 2026
    1.0
    4th attempt to make a return with a QR code. Tried Weds 12/31, Friday 1/2 at 2 locations and today 1/5- was told the system was down. Asked if there was an anticipated time it would be up and working as this is my 4th attempt. I was told smugly that it worked Saturday and maybe try in a couple of hours. Maybe I’ll just try a different company altogether, actually- one tat is respectful, considerate, HAS CUSTOMER SERVICE AND APOLOGIZES when they have inconvenienced or failed their customers.
  • KK
    Kaitlyn Kok
    Dec 19, 2025
    5.0
    Both workers were extremely helpful in getting me the best price and shipping for my purchase. I really appreciated their kindness and help!
  • KE
    Ken Elsey
    Dec 10, 2025
    1.0
    I often ship packages to customers using their UPS account #. I have done this at this location many times. Every time I am told they cannot do that. I always have to tell them they have done this many times before. The girl that helped me today knew exactly how to do it. I think it's the fact that it takes about 3 minutes of actual work to put the information into the computer.
  • AI
    Abe ismael
    Dec 8, 2025
    5.0
    I regularly drop off my ups and Amazon packages, never had issues. Staff are friendly and location is convenient
  • TS
    Terri Simmons
    Dec 7, 2025
    5.0
    My favorite UPS store for returns, they assist with packaging and dont haggle you about not having your own tape for package returns! In and out quickly most of the time!

Frequently Asked Questions About The UPS Store

What services does The UPS Store #7096 in Warren offer?

The UPS Store #7096 provides packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, passport/photo ID services, and more.

What are the operating hours of The UPS Store #7096?

The store is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 9:00 AM to 4:00 PM, and closed on Sundays.