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United States Postal Service

2.0
(259 reviews)

Business Details

995 N Pontiac Trl, Walled Lake, MI
48390, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 995 N Pontiac Trl to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
995 N Pontiac Trl, Walled Lake, MI
48390, United States

Hours

Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 3:00 PM
SundayClosed

Reviews

2.0
259 reviews
5 stars
53
4 stars
7
3 stars
4
2 stars
6
1 star
189
  • BR
    Brittney Reyntens
    Feb 13, 2026
    1.0
    I would be so happy if you could leave negative stars. There is a reason there is so many negative reviews. The most lazy, useless employees ever. We have been going back and forth about our packages being left in the snow. We have asked nicely to please not to leave packages in the snow, since we get many deliveries for my husbands business. Finely we got a letter saying our dogs are unleashed and they are not comfortable delivering packages, WHICH has never happened in the 3 years we have lived here. The forth time I spoke with the supervisor, Darren who was nothing but a condescending, rude individual that wanted to correct ever point I made. Did nothing but suggest leaving a box for packages at the end of our driveway since his employees are too lazy to drive down our driveway to actual deliver the packages.
  • MC
    Melissa Crimmins
    Feb 5, 2026
    1.0
    For 12 years been sending mail and packages to family right up the road from Walled Lake Michigan post office. Mail goes undelivered, returned, stolen, badly damaged repeatedly for 12 years. Today a gift card mailed to family November 12, 2025 returned badly damaged 3 months later. Family still lives at Same address property owned by family. Nothing has changed. Postal issues experienced via Walled Lake post office do not happen anywhere else in the country. Mail to northern Michigan addresses every week NEVER have an issue. USPS please investigate the Walled Lake Michigan post office for the chronic poor performance. We pay for the service and Walled Lake MI postal office has something systemically wrong
  • TS
    Thomas Schaeffer
    Jan 28, 2026
    1.0
    Be careful of gerry, she is rude and unprofessional. All I did was inquire about a medicine from the VA and was greeted by a rude unprofessional gremlin
  • NG
    Natasha Gotts
    Jan 28, 2026
    5.0
    I had a great experience. The beautiful lady at the desk was very professional, but kind. Thank you for such great service!!!! Promote her!!! I loved that she could joke but still remain professional!! I'm sorry I didn't get her name she deserves this recognition!! Definitely will return again!!
  • TC
    Thrityseven Customtoys
    Jan 26, 2026
    1.0
    Why does it say my item was delivered to the post office on a Saturday and the following Monday nothing in my box. This happens monthly. Why the delay in delivery? I called and asked them but it's just excuses without any accountability. Sad.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

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