Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 995 N Pontiac Trl to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.9
253 reviews
5 stars
51
4 stars
7
3 stars
4
2 stars
5
1 star
186
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees for their excellent service.
Delivery Issues
Numerous complaints about delayed, misdelivered, or missing mail and packages, with some customers expressing frustration over the lack of accountability.
Long Wait Times
Customers frequently reported long lines and slow service at the counter, indicating a need for more staff during busy hours.
Inconsistent Operations
Several reviews mentioned inconsistent hours of operation and unexpected closures, leading to customer dissatisfaction.
Professionalism Concerns
Some customers experienced unprofessional behavior from staff, including rudeness and lack of assistance with issues.
- LLLucy LouNov 13, 20252.0Always a line and you have to wait long. And There’s only one person working.
- LFL FSep 9, 20255.0Cashier was nice and he was super friendly
- LMLynn MillerSep 2, 20251.0Not real happy my prescription was delivered to wrong address 10 houses away. Neighbor was kind enough to deliver it.
- KPKathi PetersAug 22, 20255.0Staff is amazing ! Handled my business with great customer service. Te and Jason are the best. !!! My Favorite post Office!!! And I always get my mail on time!
- DPDon PAug 22, 20255.0We get the best mail service we could ever ask for ! Te from the office is so helpful and our carrier Jason goes above and beyond to take care of his customers !!!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 995 N Pontiac Trl?
You can send mail, ship packages, obtain money orders, rent PO Boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications for the U.S. Department of State and can also take your passport photo by appointment.
Do I need to schedule an appointment for passport services?
Yes, most passport services require an appointment using the online scheduler, though some limited walk-in hours may be available.
What are the hours of operation for this Post Office?
Monday to Friday 9:00 AM to 5:30 PM, Saturday 9:00 AM to 3:00 PM, closed on Sunday.
How can I reserve a PO Box at this location?
You can search for and reserve PO Boxes online at https://www.usps.com/manage/po-boxes.htm, then complete the setup in person at the Post Office.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours can vary; please check with the local Post Office for specifics.
What nearby places are close to the United States Postal Service in Walled Lake?
Nearby you can find ZenaComp (software and hardware services), Steven Z. Hechtman DDS (dentist), Lefty's Cheesesteaks, Burgers & Wings, and KFC restaurants, among others.
How can nearby transit and local businesses benefit me when visiting this Post Office?
You can combine your visit with dining at nearby restaurants like Lefty's Cheesesteaks or KFC, or access local services such as ZenaComp or medical professionals close by, making your trip efficient and convenient.
Are there health and wellness services near this Post Office?
Yes, nearby facilities include Physiotherapy Associates, NovaCare Rehabilitation, and Commerce Psychiatric Services for physical therapy and mental health needs.
Where can I find parking or rental car services near the Post Office?
Enterprise Rent-A-Car is located nearby, offering truck and car rentals for your convenience when visiting the area.