Business Details
About
Shipping ServiceXPO Enterprise Services
RXO Logistics is the largest provider of last mile logistics for heavy goods in North America. Last mile is a critically important part of the supply chain that benefits from scale, technology and experience. We arrange an average of 10,000,000 last mile deliveries and about 500,000 assemblies and installations annually.
Location
Hours
Reviews
4.7
407 reviews
5 stars
372
4 stars6
3 stars6
2 stars2
1 star
21
What are people saying?
AI-generated from recent customer reviews
Professionalism
Customers consistently praised the delivery team for being courteous, professional, and efficient during the delivery and installation process.
Communication
Many reviews highlighted excellent communication regarding delivery times and updates, contributing to a positive customer experience.
Timeliness
The majority of customers reported that deliveries were made on time or even earlier than expected, enhancing overall satisfaction.
Installation Issues
Some customers experienced issues with installation, such as equipment not being leveled or needing additional parts, which led to disappointment despite positive delivery experiences.
- SBSteven BrandlJan 3, 20265.0Polite and did the job
- JRJames RuseDec 22, 20255.0We had a scheduling mixup, possibly a computer glitch, and they were very supportive to get my delivery out quickly during the busy end of the year. The installers were very courteous and professional. My laundry room is very tight and it was awkward to maneuver the new replacement washer and dryer into place. I installed the condensation line for the hybrid dryer myself because I didn’t realize ahead of time what was needed for rxo to install this new technology. Be sure to consider the drain changes and/ or any additional parts needed for that technology as it could delay full installation.
- TKTricia KorteringDec 19, 20255.0Very friendly staff who installed both a washer and a dryer with ease.
- SPScott PDec 6, 20255.0Professional company, definitely the best I've ever see, thank you kindly!!!
- MMMaureen MilesDec 5, 20255.0The delivery guys were awesome! They were friendly and answered all of our questions. They made sure to not leave snow, etc. on their feet each time they came in from outside. I would recommend RXO to anyone! Very good work and even better people!
Frequently Asked Questions About RXO
What services does RXO provide?
RXO is the largest provider of last mile logistics for heavy goods in North America, arranging last mile deliveries, assemblies, and installations.
Where is RXO located?
RXO is located at 2689 Walkent Drive, Walker, MI 49544, USA.
What are RXO's business hours?
RXO operates every day from 8:00 AM to 5:00 PM.
How can I contact RXO for inquiries?
You can contact RXO via email at lastmile@rxo.com or by phone at +1 800-883-4593.
In which languages does RXO offer services?
RXO offers services in English and Spanish.
What is RXO's official website and social media?
RXO's website is https://www.rxo.com. You can also find them on LinkedIn, Facebook (RXOLogisticsIncWalkerMI), Instagram (@rxo.inc), and Twitter (@rxoinc).
What are some notable nearby businesses or services around RXO?
Nearby places include XPO Logistics, Inc., MediSurge medical research, and Henry Schein dental and medical supplies, which may be of interest to customers visiting the area.
Are there educational or childcare facilities near RXO?
Yes, nearby are AppleTree Walker West and East preschools, Appletree Christian Learning Center, Simons School, and Head Start for Kent County.
What banking options are available near RXO?
Customers can find Macatawa Bank, TCF Bank, Huntington Bank, and Chemical Bank in close proximity to RXO for their financial needs.
Where can customers shop or get groceries near RXO?
Nearby shopping and grocery options include Meijer supermarket, Meijer Headquarters department store, and Meijer DC 90 distribution services.