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Visit your local Post Office™ at 8785 Hall Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
This is the best post office in the area. There’s no lines, staff (shout out to Will!) is helpful, quick, and friendly.
Other locations in the area have long lines and grumpy employees.
Take a few extra minutes to visit the Utica USPS!
AW
Annabelle Wentworth
Dec 14, 2025
1.0
Had a really bad time in here the other day.
I've never mailed anything out, so I had gone to the counter to ask the associate for help.
The lady told me she was unable to help me until I filled out the envelope I had in my hand that I was going to buy to mail my item out in.
After listening to her, I told her I filled it out and she then informs me that they're unable to send the item I had wanted out (which is fine), but then she makes me pay for the envelope. Even though originally I approached the counter without it filled out and she instructed me to fill it out before she would even answer my questions or help me.
The customer service at this location is absolutely awful. I recommend going to other locations.
CS
Christopher Schram
Oct 11, 2025
1.0
Haven’t had mail delivered in a week because it’s too much to ask you to step out of your vehicle to drop off the mail. Will be up there Monday to complain to whoever in person. This is bullshit. Your employees are lazy and borderline useless. Unfortunate for me that I have to deal with you people.
CG
Christina Gasiewski
Sep 15, 2025
1.0
Closed at 2:30pm on Monday, September 15, 2025.
RP
Rodney Pickens
Sep 3, 2025
5.0
At first I was scared looking at the review by the date 9/3/25 it currently has 2.5 out of 5 stars and I was a little hesitant about going in there when I go to the Rochester one (which has really good ratings). I wanted something near and quick and my first impression was the person working named William Lockett who has been nothing but an awesome employee. took care of me on my package that needs to be send and was being helpful when asking questions. For those who are in the Utica area and want to send your package, look no further. First impression is a lasting impression and it shows! Good work William keep it up!!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What are the main services offered at the United States Postal Service at 8785 Hall Rd?
This location offers mail and package shipping, money orders, PO Boxes, passports, gift cards, and other postal services.
Can I apply for a passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and most can also take your passport photo. Complete and print your passport application form before applying.
Do I need an appointment to get passport services here?
Yes, most Post Offices require scheduling an appointment online for passport services. Limited walk-in hours may be available at select locations.
What are the operating hours of this Post Office?
Monday to Friday: 9:00 AM to 5:00 PM, Saturday: 9:00 AM to 2:00 PM, and closed on Sunday.
How can I get a PO Box at this location?
You can apply for a PO Box online or in person by bringing two valid IDs and a completed application. Visit https://www.usps.com/manage/po-boxes.htm to start online.
Is after-hours access available for PO Boxes here?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours vary. Check with your local Post Office for specific lobby hours.
What nearby places can I visit after using the post office?
After your visit, you can check out nearby spots like Biggby Coffee or Tim Hortons for a drink, or visit The Hot Tub Store and L.A. TAGS Premium Fashions for shopping.
Are there any beauty salons near the United States Postal Service at 8785 Hall Rd?
Yes, nearby beauty salons include BoRics Hair Care, Amazing Browz and Beauty, Cost Cutters, and Utica Nails where you can relax and enjoy services.
Is there any place nearby to get your car washed after visiting the post office?
Yes, Eric's Utica Car Wash is nearby where you can get your car washed and detailed after your postal errands.
Can I find dining options close to the post office at 8785 Hall Rd?
Yes, Domino's Pizza offers fast food nearby, and you can also visit Tim Hortons or Biggby Coffee for coffee and light snacks.