United States Postal Service

2.5
102 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 8785 Hall Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
8785 Hall Rd, Utica, MI
48317, United States

Hours

Reviews

2.5
102 reviews
5 stars
31
4 stars
7
3 stars
4
2 stars
5
1 star
55
  • JY
    Jamie Yocum
    Jan 2, 2026
    5.0
    This is the best post office in the area. There’s no lines, staff (shout out to Will!) is helpful, quick, and friendly. Other locations in the area have long lines and grumpy employees. Take a few extra minutes to visit the Utica USPS!
  • AW
    Annabelle Wentworth
    Dec 14, 2025
    1.0
    Had a really bad time in here the other day. I've never mailed anything out, so I had gone to the counter to ask the associate for help. The lady told me she was unable to help me until I filled out the envelope I had in my hand that I was going to buy to mail my item out in. After listening to her, I told her I filled it out and she then informs me that they're unable to send the item I had wanted out (which is fine), but then she makes me pay for the envelope. Even though originally I approached the counter without it filled out and she instructed me to fill it out before she would even answer my questions or help me. The customer service at this location is absolutely awful. I recommend going to other locations.
  • CS
    Christopher Schram
    Oct 11, 2025
    1.0
    Haven’t had mail delivered in a week because it’s too much to ask you to step out of your vehicle to drop off the mail. Will be up there Monday to complain to whoever in person. This is bullshit. Your employees are lazy and borderline useless. Unfortunate for me that I have to deal with you people.
  • CG
    Christina Gasiewski
    Sep 15, 2025
    1.0
    Closed at 2:30pm on Monday, September 15, 2025.
  • RP
    Rodney Pickens
    Sep 3, 2025
    5.0
    At first I was scared looking at the review by the date 9/3/25 it currently has 2.5 out of 5 stars and I was a little hesitant about going in there when I go to the Rochester one (which has really good ratings). I wanted something near and quick and my first impression was the person working named William Lockett who has been nothing but an awesome employee. took care of me on my package that needs to be send and was being helpful when asking questions. For those who are in the Utica area and want to send your package, look no further. First impression is a lasting impression and it shows! Good work William keep it up!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.