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The UPS Store

3.5
(120 reviews)

Business Details

318 John R Rd, Troy, MI
48083, United States
(248) 588-8700
https://locations.theupsstore.com/mi/troy/318-john-r-rd

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1365 in Troy offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Oakland Plaza At John-R And 14 Mile.

Details

  • DeliveryNot available

Location

The UPS Store
318 John R Rd, Troy, MI
48083, United States

Hours

Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 7:00 PM
Saturday9:30 AM - 5:30 PM
SundayClosed
4/5/2026Closed
5/10/2026Closed
5/25/2026Closed
7/3/2026Closed
7/4/2026Closed
9/7/2026Closed
11/11/2026Closed
11/26/2026Closed
11/27/2026Closed
12/25/2026Closed
12/31/2026Closed
1/1/2027Closed

Reviews

3.5
120 reviews
5 stars
69
4 stars
5
3 stars
1
2 stars
5
1 star
40
  • CB
    Caty Baydoun
    Mar 26, 2026
    5.0
    Friendliest staff and so helpful!!
  • OA
    Olivia A.
    Mar 25, 2026
    5.0
    I had a great experience at this UPS location. Alex was incredibly helpful and handled my order with great care. It’s refreshing to see such a caring customer service team. Thank you Alex, and the entire team, for consistently ensuring our packages are treated with care. Highly recommend this location!
  • DJ
    Douglas Little Jr
    Mar 25, 2026
    1.0
    Ordered something was at work the first day of my package second day I waited all day for my package to just get a note on the door no response still waiting today and can’t pick it up at the facility because of a bs response
  • CC
    charactersandmore
    Mar 8, 2026
    5.0
    The employees at this location were pretty awesome. Josh was very attentive, very detailed and thorough. I really liked the prices and the service was done very quickly. I was in and out.
  • SL
    Saint Lewis
    Feb 28, 2026
    1.0
    By far the worst UPS store in Michigan. Manager lied and said our business associate can’t send packages to a PO Box when we had been previously doing it for 3 years straight with no issues. Can’t wait to take this issue to corporate and watch UPS lose a lot of customers and business as I expose their faulty business to a massive world audience!

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