Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 2844 Livernois Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.5
250 reviews
5 stars
69
4 stars
18
3 stars
10
2 stars
14
1 star
139
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of employees being dismissive or disrespectful.
Efficiency
Numerous reviews highlighted slow service and long wait times, often with only one employee available to assist customers.
Mail Handling
Customers frequently experienced issues with lost or delayed mail, as well as problems with package deliveries and mail forwarding.
Passport Services
The passport application process was criticized for being poorly managed, with multiple reports of canceled appointments and unhelpful staff.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their helpfulness and friendly service.
- MMMaya MayaNov 10, 20255.0Masum is a great worker! Helped me a lot.
- MHMuhammad Uzair HaiderSep 18, 20251.0I wish I had an ability to take even one star off. Usps is worst of the worsts. Two times in a row they lost my mail. The staff here don't attend you. The supervisor will take forever to show up from his cave, just to tell you we lost your mail and can't do anything.. Seriously and utterly ridiculous mailing service ever!
- DSDominic SantinaSep 16, 20251.0Once again a total failure by this post office. This is the worst post office in the country. Was temporarily living in Troy before moving to Minnesota. We went to the office, talked through and went through the process to forward mail to our new address. They never processed the mail forwarding and we have been missing mail for over a month. This is just one example. I lived in Troy years ago and they lost multiple packages and important mail that was shown in their post office, but never went out for delivery and claimed to be lost. They are terrible, do not ever use this post office, ever!
- KJKathleen JarboAug 13, 20251.0Such a stingy place they wouldn't even give me a small piece of tape for a package I was sending out with them. It's laughable. People don't have any compassion at usps
- SCSa ChyAug 12, 20251.0I had a passport appointment and they canceled it before 30 minutes of my appointment. We took a day off for our kids. That’s really unprofessional. No wonder why this post has so many bad reviews.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 2844 Livernois Rd offer?
This Post Office provides mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time U.S. passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this location?
Most passport services require an appointment via the online scheduler, though limited walk-in hours may be available.
What are the USPS office hours at 2844 Livernois Rd?
Open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 8:00 AM to 2:00 PM, and closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search and reserve PO Boxes online at the USPS website, then complete the setup in person.
Are the PO Boxes accessible after normal business hours?
Most locations, including this one, offer 24/7 lobby access to PO Boxes, but hours may vary so check locally.
What is the fee for a passport photo at this USPS location?
The current fee for a passport photo at USPS is $15.
Is there a medical center near the USPS at 2844 Livernois Rd where I can receive counseling or health services?
Yes, the Henry Ford Medical Center - Troy and Metro Detroit Counseling And Therapy are nearby and offer medical and mental health services.
Where can I find professional photography services close to this USPS location?
Ledio Photography, offering event photography, is located nearby and can assist with professional photo needs.
Are there dining options near the USPS office where I can eat before or after my visit?
Yes, Kona Grill, an American and sushi restaurant, is close by for dining options before or after your visit to the Post Office.