The UPS Store

3.5
114 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1365 in Troy offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Oakland Plaza At John-R And 14 Mile.

Details

  • DeliveryNot available

Location

The UPS Store
318 John R Rd, Troy, MI
48083, United States

Hours

Reviews

3.5
114 reviews
5 stars
66
4 stars
5
3 stars
1
2 stars
5
1 star
37
  • MA
    mohammed ahmed
    1 day ago
    5.0
    Excellent Customer Service!! Fast service. In and out without any hassle.
  • RA
    Refa Ahmed
    2 days ago
    5.0
    💛💛💛💛💛 This UPS Store is such a pleasure to visit. Anton, Alex, and Josh are always so kind, patient, and welcoming. They genuinely go out of their way to help and make the whole process easy and stress-free. You can tell they really care about their customers. The store is always clean and well run, and I leave feeling taken care of every time. So grateful to have this location just 10 mins from me. highly recommend!
  • SL
    Sana Leitmen
    2 days ago
    5.0
    Truly the nicest UPS location. Fast friendly and always ready to help!!
  • FH
    Fahmida Hussain
    3 days ago
    5.0
    I do a lot of return shipments, and this UPS Store consistently makes the entire process smooth, fast, and stress-free. The clerks are incredibly friendly, patient, and knowledgeable, even when the store is busy or I have multiple packages to process. They take the time to explain options, make sure everything is packed and labeled correctly, and never make you feel rushed. The Troy, Michigan location is clean, well-organized, and extremely well managed. Every visit feels efficient and professional, and it’s clear that customer service is a top priority here. I’ve always been treated with respect and genuine kindness, which is not something you find everywhere anymore. Because of the consistently great experiences I’ve had, this is truly the only UPS Store I would go to. I trust the staff completely with my shipments and returns, and I highly recommend this location to anyone who wants reliable service and outstanding customer care. If I could give them 1000 stars I would because at this location they treat you like family 💛
  • RH
    Refa Hussain-Ahmed
    Jan 2, 2026
    5.0
    I truly don’t understand the negative reviews about this UPS Store this is by far the best location I’ve ever visited, and I’ve been to many. I actually have another UPS Store less than a minute from my home, yet I consistently choose to drive about 10 minutes to come to this one because the service is unmatched. I often come in with multiple returns at once, and the associates never show any attitude or frustration. They remain patient, courteous, and helpful every single time. Anton, Alex, and Josh, in particular, go above and beyond and make each visit a genuinely pleasant experience. Their professionalism and positive attitude truly set this location apart. I highly recommend this UPS Store to anyone looking for consistently outstanding service.

Frequently Asked Questions About The UPS Store

What services does The UPS Store #1365 in Troy offer?

The UPS Store #1365 provides packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and computer access.

What are the operating hours of The UPS Store #1365?

They are open Monday to Friday from 9:00 AM to 7:00 PM, Saturdays from 9:30 AM to 5:30 PM, and closed on Sundays.