Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3405 in Troy offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Sunset Plaza At Livernois And Long Lake Rd.
Details
- DeliveryNot available
Location
Hours
Reviews
4.4
159 reviews
5 stars
129
4 stars
5
3 stars2
2 stars1
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, professionalism, and willingness to go above and beyond, particularly highlighting employees like Toni and Bodrul.
Efficiency
Customers frequently noted the quick and efficient service, especially for tasks like Amazon returns and notary services, with minimal wait times reported.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences related to service delays, package handling issues, and unprofessional behavior from certain staff members.
Store Management
There were complaints about management responsiveness and handling of customer issues, with some customers expressing dissatisfaction with how their concerns were addressed.
Pricing Concerns
Several reviews mentioned dissatisfaction with pricing, particularly regarding shipping costs and additional fees for services like tape.
- RKrakesh kumarNov 15, 20255.0The staff is very friendly and helpful Bordul and the other staff members were very patient to fulfill my customised requirements.
- SCShamsh ChowdhuryNov 4, 20255.0The best UPS store, always efficient, knowledgeable, and friendly
- AGAkanksha GuptaNov 3, 20255.0Budrul was fantastic in my returns. Highly recommend this store. Amazing service.
- ACAlly ChangOct 27, 20255.0Great customer service. I went in today (10/27/25) around 9:30am to ship a package but realized I needed it back after dropping it off. I called them an hour later and Toni handled the situation super nicely and quickly (thank you!) Both the drop-off and phone call process were efficient and smooth. I would definitely come back for future services. Highly recommend this location.
- SPSantosh PatilSep 17, 20253.0Today morning some how UPS conversation (no blame to direct person) got me push to go with 2days shipping instead of ground shipping, he mentioned some packages are getting lost with ground and recommended shipping with 2 days and that will ship without losing it, which I surprised because mode of shipping is same for all options, I got feelings that UPS not have confidence on themselves for ground shipping without package lost, And message i received was 2 days package don’t get lost but ground shipping package may get lost as they are taken on priority, Nothing about UPS person on desk it is general for UPS overall, they should find ways so package will not lost, They should put such official recommendation printed in store as well,
Frequently Asked Questions About The UPS Store
What services does The UPS Store in Troy offer?
The UPS Store #3405 in Troy provides expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and more.
Where is The UPS Store in Troy located?
The UPS Store is located at 55 E Long Lake Rd, Troy, MI 48085, inside Sunset Plaza at Livernois and Long Lake Rd.
What are the store hours for The UPS Store in Troy?
The store is open Monday through Friday from 9:00 AM to 7:30 PM, Saturdays from 10:00 AM to 4:00 PM, and closed on Sundays.
Is The UPS Store in Troy open on major holidays?
The store is closed on some holidays including November 27, December 25, December 31, and January 1. It remains open on others like November 11 and November 28.
What payment options does The UPS Store in Troy accept?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
How can I contact The UPS Store in Troy?
You can call them at +1 248-879-0024 or email store3405@theupsstore.com for inquiries.
Are there any nearby IT service providers if I need computer help before visiting The UPS Store?
Yes, MicroCODE and Oakland Solutions LLC are nearby IT service and computer repair providers that can assist you with electronics or software development needs.
What landscaping services are available near The UPS Store in Troy?
U.S. Lawns - Pontiac is a nearby landscaping service that could help maintain your property before or after your visit to The UPS Store.
Is there a shredding service near The UPS Store if I have large shredding needs?
Yes, Shred Nations offers shredding and professional services nearby, complementing the shredding services available at The UPS Store.
What are some other nearby services customers might find useful when visiting The UPS Store in Troy?
Nearby services include Premium Hearing Solutions for assisted living needs, Speed Trapp Consulting for automotive repairs, and Perfect Nanny Match LLC for childcare services.