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Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3405 in Troy offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Sunset Plaza At Livernois And Long Lake Rd.
Details
- DeliveryNot available
Location
Hours
Reviews
4.4
164 reviews
5 stars
133
4 stars
6
3 stars2
2 stars1
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Toni and Bodrul for their exceptional service.
Efficiency
Customers frequently noted the quick and efficient service, especially for Amazon returns and shipping, with minimal wait times reported.
Mixed Experiences
While many reviews were positive, there were notable complaints about poor service, including issues with package handling and unprofessional behavior from some staff.
Management Issues
Several reviews highlighted concerns about management and operational inefficiencies, including long wait times and lack of responsiveness to customer inquiries.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, particularly regarding additional charges for services like tape and insurance.
- TPTushar PatilDec 15, 20255.0Shahel is the best representative in this store and he always there to help and assist you.
- RMRita MansourDec 13, 20255.0Amina was really helpful at this location made it easy for me
- DXDfgh XcvbNov 29, 20255.0I really love the young folks who work here. I’m very impressed. I once was behind a fella who had to ship a makeup bag abroad to a visitor who recently left it behind. The ups associate explained that it all needed to be recorded and it will take a while. He started getting frustrated. I work in shipping and receiving and was gearing up to explain to the guy that it’s not her call… and it’s probably not even UPS’s call. If he wants to yell at someone, yell a customs, and btw, good luck with that! The associate stuck to her guns but diffused the situation and never suggested it’d be done any sooner than possible. Very poised and sophisticated workers in this store. I should have gotten her name, but I’ve never been treated in anyway there, that wasn’t professional and kind. AMAZON RETURN NOTE: I’ve never been judged for multiple Amazon returns. PLUS: Whenever I’ve brought in a return and there’s no line, they’ve always motioned me to the counter to do it for me. If you’re not comfortable using the self-serve station, wait for an associate to help if there’s a line. No problem. No drama. I love my drivers too. My supervisor and I always try to drop what we’re doing and unload them asap. For this reason our driver does everything he can to accommodate us. That’s very valuable to us as delays really screw up the workflow. Treat your ups people like gold and they’ll return the favor.
- RKrakesh kumarNov 15, 20255.0The staff is very friendly and helpful Bordul and the other staff members were very patient to fulfill my customised requirements.
- SCShamsh ChowdhuryNov 4, 20255.0The best UPS store, always efficient, knowledgeable, and friendly
Frequently Asked Questions About The UPS Store
What services does The UPS Store in Troy offer?
The UPS Store #3405 in Troy provides expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and more.
Where is The UPS Store in Troy located?
The UPS Store is located at 55 E Long Lake Rd, Troy, MI 48085, inside Sunset Plaza at Livernois and Long Lake Rd.
What are the store hours for The UPS Store in Troy?
The store is open Monday through Friday from 9:00 AM to 7:30 PM, Saturdays from 10:00 AM to 4:00 PM, and closed on Sundays.
Is The UPS Store in Troy open on major holidays?
The store is closed on some holidays including November 27, December 25, December 31, and January 1. It remains open on others like November 11 and November 28.
What payment options does The UPS Store in Troy accept?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
How can I contact The UPS Store in Troy?
You can call them at +1 248-879-0024 or email store3405@theupsstore.com for inquiries.
Are there any nearby IT service providers if I need computer help before visiting The UPS Store?
Yes, MicroCODE and Oakland Solutions LLC are nearby IT service and computer repair providers that can assist you with electronics or software development needs.
What landscaping services are available near The UPS Store in Troy?
U.S. Lawns - Pontiac is a nearby landscaping service that could help maintain your property before or after your visit to The UPS Store.
Is there a shredding service near The UPS Store if I have large shredding needs?
Yes, Shred Nations offers shredding and professional services nearby, complementing the shredding services available at The UPS Store.
What are some other nearby services customers might find useful when visiting The UPS Store in Troy?
Nearby services include Premium Hearing Solutions for assisted living needs, Speed Trapp Consulting for automotive repairs, and Perfect Nanny Match LLC for childcare services.