The UPS Store

4.0
228 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0170 in Traverse City offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 1 1/4 Blocks East Of The Intersection Of Us 31 And 37.

Details

  • DeliveryNot available

Location

The UPS Store
526 W 14th St, Traverse City, MI
49684, United States

Hours

Reviews

4.0
228 reviews
5 stars
161
4 stars
6
3 stars
5
2 stars
6
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, efficient, and helpful, with many customers praising individual employees for their excellent service.

Efficiency

Customers frequently mention quick service and minimal wait times, even during busy periods.

Store Environment

The store is noted for being clean, organized, and welcoming, contributing to a positive customer experience.

Mixed Experiences

While most reviews are positive, there are some mentions of rude behavior from specific employees and issues with service quality.
  • JC
    Jessica Chonich
    Jan 4, 2026
    1.0
    I had two boxes (80lbs and 150lbs) and this UPS store would not accept these items or offer a solution for me to leave these items at the store. It clearly states below if UPS is unable for pick up and fails to leave a label i should be able to drop off the items to a UPS store. I would’ve expected better service and help to find out how I can get a label from UPS. What a cluster having to lift these heavy boxes back and forth!
  • SS
    Sophie Schuetze
    Jan 3, 2026
    5.0
    I walked in at noon on New Year’s Eve and was out within 5 minutes. Very nice staff, didn’t wait long, and didn’t feel rushed. Will continue to go back
  • KA
    Keith Aleo
    Dec 29, 2025
    5.0
    We went to this UPS store about 3 days before Christmas, surprisingly it wasn't as busy as we thought when we first got there. When we got to the front to get our boxes weighted and paid for, our cashier Aden was really calm and nice even though there was a bit of a Christmas rush as the line built up with many people. We had 4 boxes but he told us there was no rush even with the line, he helped us calm down. Overall he was really nice and was very patent. Nice guys and a good experience.
  • BJ
    Brian J
    Dec 17, 2025
    5.0
    Went to the UPS store on 14th St. today store was super, super busy. The gentlemen that we’re working, were extremely efficient and friendly. The gentleman that waited on me Christian the assistant manager and Dan Center Mgr, did a wonderful job packing up my package and processing the package even though they were very, very busy and a long line out the door, I would recommend this store to anybody For the kind staff that they had during the holiday season. Thank you again UPS Staff!!
  • ET
    Emily Taylor
    Dec 5, 2025
    5.0
    Adin helped me ship a snowboard and was amazing! Great customer concern/service and even was personal. The other young man that initially started with me as he was helping someone else was also multitasking and very considerate. These boys deserve a bonus!!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #0170 in Traverse City offer?

The UPS Store offers expert packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and passport/photo ID services at this location.