With a focus on the community of small businesses and consumers, Staples in Traverse City, MI provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Feedback on customer service is mixed; while some employees received high praise for their helpfulness, others were reported as rude or unhelpful.
Product Availability
Customers noted issues with product availability and pricing discrepancies, particularly regarding business cards and other supplies.
Store Cleanliness
Several reviews mentioned that the store was unclean or poorly organized, impacting the overall shopping experience.
Positive Experiences
Despite some negative feedback, many customers shared positive experiences with specific employees who provided exceptional service.
RW
Rodney Welliver
1 day ago
5.0
Friendly, knowledgeable, pleasant to talk with
ND
Nancy Draper
Feb 20, 2026
5.0
Staples sales associates are greatly helpful.
CB
Chris Bearss
Feb 9, 2026
1.0
Whoa!!!! Pricing- Check prices elsewhere before heading here.
AF
Actionkid Fortyseven
Feb 5, 2026
1.0
DO NOT ORDER BUSINESS CARDS!!!???
Today I ordered business cards. The site said they would be available in 24 hours. Then AFTER THEY CHARGED AND TOOK MY MONEY The office called me and left a message saying they couldn't fill the order. I had to call back twice (first no answer) then was put in hold for 10 minutes only to be told the person I was needing to talk to is unavailable. I called back and again was put on hold only to have some guy was super rude telling me he'd just reject the order and my money could take up to 30 days to get it. What an absolute scam and lie promising 24 hours on cards they said they couldn't make. Took my money. Lied. Absolute grimy way to make money. Oh and I was hung up on after wanting answers and now they won't answer. Absolutely horrible business practices they lie and get your money then you don't get anything!
KR
Kendall Rose
Feb 3, 2026
5.0
Had an incredibly positive experience yesterday with the print department at Staples (2/2/2026). The clerk who helped me with my print order was so helpful. I had ordered a 15 page print order, and realized when I picked it up that I hadn't selected the right quantity when I printed it. The clerk immediately offered to print the additional set, and didn't even charge me for it. One of the best and most memorable customer service experiences I've had! I have lived here for 8 years and have always gone to small, independently owned print shops because I didn't think the big box corporate experience would be all that great, but she did an excellent job representing the Staples brand and making my day a little easier. Thank you!
What types of services does Staples in Traverse City, MI offer?
Staples provides printing, shipping, technology, travel, and recycling services, along with office supplies and inspiration essential to modern working and learning needs.
What are the store hours for Staples in Traverse City?
Staples is open Monday through Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Which payment options are accepted at Staples in Traverse City?
Staples accepts American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, and Visa payment options.
What types of products are available at Staples in Traverse City?
Products include laptops (Dell, HP, Lenovo), monitors, printers (Canon, Epson, Brother, HP), office supplies, Apple products, ink and toner, furniture such as chairs and desks, and cleaning supplies.
Does Staples in Traverse City provide printing and shipping services?
Yes, Staples offers print services, shipping services including UPS locations, and direct mail marketing services.
Where is Staples located in Traverse City?
Staples is located at 2632 Crossing Cir in Traverse City, MI, inside Grand Traverse Crossing.
What nearby stores or points of interest can I visit around Staples?
Near Staples, you can visit The TJX Companies for clothing, Toys"R"Us for toys, HomeGoods for department and furniture shopping, and Books-A-Million for books and comics.
Are there dining options close to Staples in Traverse City?
Yes, nearby dining options include Joe Muggs coffee shop, SUBWAY sandwich shop, and Redbox rental kiosks that also sell food items.
Can I combine a visit to Staples with shipping services nearby?
Absolutely, the UPS Alliance Shipping Partner is nearby Staples offering vehicle shipping and courier services, making it convenient to handle shipping needs before or after shopping at Staples.
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