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Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Traverse City, MI provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
132 reviews
5 stars
86
4 stars
16
3 stars
4
2 stars
5
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received high praise for their helpfulness and friendliness, others were criticized for being rude or unprofessional.
Product Quality
Several customers expressed dissatisfaction with the quality of products, particularly regarding printing services and the quality of raffle tickets.
Store Cleanliness
There were complaints about the cleanliness of the store, with some customers describing it as filthy.
Staff Knowledge
While some staff members were noted for their expertise and helpfulness, others were criticized for lacking knowledge about products and services.
Positive Experiences
Despite the negative feedback, many customers reported positive experiences, particularly highlighting specific employees who went above and beyond to assist.
- DDDigg3 days ago2.0The whole take Amazon returns to Staples is a joke and when store leadership was told, they said they get complaints constantly but can't do anything about it because of company policy. Well, if a policy angers customers so much that they will now go anywhere else to never step foot in a Staples again, there's a problem. Never again. Ever. Stay away from Staples.
- TKTwo KDec 28, 20251.0Heaven forbid you have to return anything to Staples if Shorty is working. I came to the store to return a Staples-branded item. Unfortunately, I had the wrong receipt with me, and instead of helping locate it through my Purchase/Rewards history, Shorty sent me out of line and told me to find it myself. She also claimed item was "too old to return anyway." I located the proof of purchase, got back in line, and once I got to the front of the line, Shorty took the person behind me and pawned me off on another clerk, who was helpful and courteous and processed the return effortlessly. I left the store feeling like "Shorty" had a grudge against me. Shorty is repeatedly rude and condescending, not just to me but I've witnessed it with other customers, as well. She told the person in front of me making an Amazon return that she really should take the return to the UPS store on 14th, because it was a lot of work for Staples to process them. The customer informed Shorty she was directed by Amazon to bring the return to Staples. On another visit, I was returning a book purchased through Amazon. Shorty waited on the two people behind me who were making purchases first before waiting on me. Then she had the audacity to accuse me of 'buying the book, reading it, then returning it.' I had received two identical copies for Christmas that I received 2 days prior. Neither had been cracked open, much less read. Seriously, I'm to the point that if I come into Staples and Shorty is working, I'm going to turn around and go to Target or Walmart instead.
- IMImpact ManagerDec 23, 20251.0Bought the Staples brand raffle tickets online and designated a volunteer to pick them up. Volunteer was not allowed to pick them up without a barcode, and when we finally got them the quality is terrible. (low-quality paper; and not pre-punched. We have to cut them apart with scissors) Do not recommend.
- NGNorthern MI GalDec 18, 20251.0Why do the associates have to YELL??? If we need assistance, we see you; we’ll ask. Yelling throughout the store, “Can I help anyone?!?!” is very unprofessional and jarring to customers.
- NCNANCY COONNov 29, 20255.0We snagged Keith walking by to see if anymore were in stock he checked, said no and then ordered sale item online RIGHT THERE on the spot, paperwork was printed & ready for me to pay at cashiers! Impressive!! Extremely Happy Traverse City, MI PS This was Friday and have been notified it will be here Monday...Super Kool and Free Shipping...Happy Holidays!!
Frequently Asked Questions About Staples
What types of services does Staples in Traverse City, MI offer?
Staples provides printing, shipping, technology, travel, and recycling services, along with office supplies and inspiration essential to modern working and learning needs.
What are the store hours for Staples in Traverse City?
Staples is open Monday through Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Does Staples offer pickup and delivery services?
Yes, Staples offers in-store pickup, curbside pickup, delivery, and same-day delivery services.
Which payment options are accepted at Staples in Traverse City?
Staples accepts American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, and Visa payment options.
What types of products are available at Staples in Traverse City?
Products include laptops (Dell, HP, Lenovo), monitors, printers (Canon, Epson, Brother, HP), office supplies, Apple products, ink and toner, furniture such as chairs and desks, and cleaning supplies.
Does Staples in Traverse City provide printing and shipping services?
Yes, Staples offers print services, shipping services including UPS locations, and direct mail marketing services.
Where is Staples located in Traverse City?
Staples is located at 2632 Crossing Cir in Traverse City, MI, inside Grand Traverse Crossing.
What nearby stores or points of interest can I visit around Staples?
Near Staples, you can visit The TJX Companies for clothing, Toys"R"Us for toys, HomeGoods for department and furniture shopping, and Books-A-Million for books and comics.
Are there dining options close to Staples in Traverse City?
Yes, nearby dining options include Joe Muggs coffee shop, SUBWAY sandwich shop, and Redbox rental kiosks that also sell food items.
Can I combine a visit to Staples with shipping services nearby?
Absolutely, the UPS Alliance Shipping Partner is nearby Staples offering vehicle shipping and courier services, making it convenient to handle shipping needs before or after shopping at Staples.