Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 24837 Goddard Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.0
230 reviews
5 stars
46
4 stars
13
3 stars
5
2 stars
8
1 star
158
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing frustration over poor service and lack of assistance.
Efficiency
Customers frequently reported long wait times and inadequate staffing, leading to frustration during busy periods.
Positive Experiences
Some customers praised specific employees for their helpfulness and professionalism, indicating that there are instances of good service.
Delivery Issues
Many complaints were made regarding lost or misdelivered packages, with customers expressing dissatisfaction over the reliability of mail delivery.
Management Concerns
Several reviews suggested a need for management overhaul to address ongoing issues with staff behavior and service quality.
- JCjack collinsNov 14, 20251.0Heavy set white lady with glasses is very rude and won’t take my packages if I had more then 6 even tho they are payed for just need scanned and a receipt. Worst post office in Michigan , avoid at all cost
- AMAustin MurrayOct 28, 20251.0I recently had a very unpleasant experience with a USPS employee named Tracy, and I feel it’s important to share how poorly I was treated. When I arrived, I had a package in my hand and simply set it on the table while waiting for my turn. Apparently, I was standing “too close” to the customer she was currently helping — though there were at least four feet of space between us. Instead of politely asking me to step back, Tracy abruptly stopped assisting the other customer, turned to me, and in an extremely rude and condescending tone asked if there was something she could help me with. I calmly explained that I was just waiting. She then asked if I was “with” the other customer, and I said no. Despite that, she immediately repeated her question — again, with a nasty attitude — as if I hadn’t already answered. At that point, I clarified that I was simply using the table to set down my package while waiting for my turn and asked if there was a problem. She responded rudely that she just “wanted to know why” I was standing there. The entire exchange was unnecessary, uncomfortable, and unprofessional. Tracy’s tone, attitude, and approach created a completely avoidable scene in front of other customers. A simple, polite request for more space would have been enough, but instead she chose to handle the situation with hostility and disrespect. I’m honestly shocked that USPS allows someone with such a poor attitude toward customers to represent them. Interactions like this leave a terrible impression on your organization. Tracy needs to be retrained in basic customer service — or removed from a position that involves dealing with the public.
- SCSweetie CarterOct 13, 20251.0I been trying to call them for 6 days and the voice service is acting up
- TRTroy RobineOct 9, 20255.0Polite, efficient, and well staffed.
- NRNatalie ReberSep 26, 20255.0I went in today for a passport appointment. Kevin took care of me and was very kind and made the process painless and easy. Thank you Kevin!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 24837 Goddard Rd?
You can send mail and packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and access other postal services.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications for the U.S. Department of State. Most locations also provide passport photo services.
Do I need an appointment for passport services here?
Yes, you generally need to schedule an appointment using the online scheduler as passport services have set hours. Limited walk-in hours may be available at select locations.
What are the operating hours of this Post Office?
Monday to Friday, it is open from 8:30 AM to 5:30 PM. On Saturdays, it is open from 10:00 AM to 1:00 PM. It is closed on Sundays.
Can I get a PO Box at this Post Office and how do I apply?
Yes, you can apply for a PO Box either online at the USPS website or in person at this location by bringing two valid IDs and a completed application.
What are the costs associated with PO Boxes here?
Pricing for PO Boxes varies by location. You can check exact pricing for Taylor, MI by visiting the USPS PO Box webpage and entering the ZIP code 48180.
Is there 24/7 access to the PO Boxes at this Post Office?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but access hours may vary. It’s best to check directly with the Post Office for details.
What nearby locations can help me with related services?
Nearby places like The Home Depot and Tool & Truck Rental at The Home Depot can assist with shipping and packing supplies. Also, nearby insurance agencies like Allstate can help with insurance needs related to shipments.
Are there healthcare services near the Post Office for my convenience?
Yes, nearby dental services such as Leavitt Frederic N DDS PC and Detroit Dental Services, as well as medical providers like Gupta Shalini MD and Laser Skin and Hair Clinics, are available for health-related needs.
What nearby community services are accessible close to the Post Office?
My Compassion Inc is a nearby charity and community services organization, and Total Community Credit Union provides financial services, both within easy reach for residents and visitors.