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The UPS Store #7837 in Taylor offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .
Many customers praised the friendly and helpful staff, highlighting specific employees like Mohammed, Jaelynn, and Thalia for their exceptional service.
Efficiency
Customers frequently noted the quick and efficient service, with many reporting minimal wait times and smooth transactions.
Mixed Experiences
While many reviews were positive, there were notable complaints about lost packages and poor handling of customer issues, indicating inconsistency in service quality.
Cleanliness and Atmosphere
The store was described as clean, well-organized, and welcoming, contributing to a positive customer experience.
JW
Jeffrey Wilcox
Feb 16, 2026
5.0
Every-time I walk in the door it’s either super packed but the line doesn’t stop moving. Or it’s empty. And both times everyone is always so nice and greet-able. Gage is a very nice guy that helped get a big package out of my car. His answer was “bet let’s get to it” no hesitation or frustration. Same with moe. Moe always greets me super nicely and he’s always having “an amazing day”! Haven’t had much interaction with they other guy just let but everyone here is amazing
GP
Gayle Payton
Jan 9, 2026
5.0
They are quick and friendly. Really nice people here.
DB
darian berro
Jan 3, 2026
5.0
Mohammed was a huge help
SD
Sh D
Dec 15, 2025
1.0
They deliverd an important Christmas present for my son, which was a hot item, right to Taylor, Michigan and my address is Carleton, Michigan. UPS didnt make it right! Amazon did!! Amazon needs to stop using UPS!!!!!!!
AM
Austin Murray
Dec 9, 2025
1.0
Probably the worst ups store to exist they steal packages literally I didn’t think this could happen but they are telling me my order has already been picked up but the sender has talked to management multiple times confirming it being available for pickup despite this all they tell me is I need to file a lost package claim i would avoid Dennis this kid is absurdly rude pretty sure he might have something to do with my package