Business Details
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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 7007 Metropolitan Pkwy! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is actively recruiting for many positions, including: mail and package delivery (city and rural); truck driving (delivery truck and tractor trailer); processing plant; and more opportunities to fit your needs. Learn more about USPS top jobs on our website.
Location
United States Postal Service
7007 Metropolitan Pkwy, Sterling Heights, MI
48311, United States
Hours
Reviews
2.2
302 reviews
5 stars
70
4 stars
13
3 stars
11
2 stars
11
1 star
197
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and dismissive.
Staff Performance
Several customers noted that specific employees, particularly Rhonda, displayed consistently negative attitudes and poor service skills.
Service Efficiency
Customers reported long wait times and inefficient service, with many expressing frustration over delays and unresolved issues.
Positive Experiences
Despite the negative feedback, some customers shared positive experiences with specific staff members who provided helpful and friendly service.
- CCCarla CioraJan 2, 20265.0Very helpful and pleasant!
- JSJosselin SilvaDec 11, 20255.0I go here because of Tony, he's my favorite post office clerk. He's always both quick and friendly
- RRRM RmDec 8, 20252.0Please fix your phones service I tried calling 3-4 times to ask why my package was returned to sender and the lady on the phone was cutting off really bad I could not get my issue fixed. Now my package is probably already returned and cant get it back
- JCJennifer CullenDec 3, 20251.0It’s almost funny at this point how rude a few of the staff members are… like I go in and wait for it because one lady especially feels the need to give you attitude FOR NO REASON, every single time! Also a young man there. It’s ridiculous. Thank God for the self serve kiosk.
- EHEric HartNov 28, 20251.0Plenty of our packages have gone missing when routed through here. A black hole. I remember when postal workers were trusted unconditionally. If I make an online sale, and it has to be shipped near this location, I cancel the order. It’s a shame.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service location at 7007 Metropolitan Pkwy?
This Post Office provides mail and package shipping, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a first-time U.S. passport at this location?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services?
Most passport services require an appointment through the online scheduler, though limited walk-in hours may be available at select locations.
What are the operating hours for this Post Office?
The office is open Monday to Friday from 9:00 AM to 5:30 PM, Saturday from 9:00 AM to 3:30 PM, and closed on Sundays.
How can I rent a PO Box at this location?
You can search and reserve PO Boxes online at the USPS website, then complete the setup in person with two valid IDs and your application.
Does this Post Office offer 24/7 access to PO Boxes?
Most USPS locations provide 24/7 lobby access to PO Boxes, but hours may vary; check directly with this location for specifics.
What nearby places can I visit before or after my visit to the Post Office?
Nearby you can visit a gym and beauty salon like A New You Fitness Camp LLC or grab automotive parts at NAPA Auto Parts for errands before or after your postal visit.
Are there nearby services that complement the Post Office needs?
Yes, nearby businesses like Sterling Heights Plumbing and American & Import Auto Parts provide home and vehicle services which might be useful when managing household or automotive paperwork.
Can visiting nearby recreational spots enhance my visit to the Post Office?
Absolutely, after handling postal needs, you might enjoy stopping by Fisher Corporation, a nearby brewery and bar, to relax or meet friends.