Brand Certified
United States Postal Service
2.2(313 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
7007 Metropolitan Pkwy, Sterling Heights, MI
48311, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 7007 Metropolitan Pkwy! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is actively recruiting for many positions, including: mail and package delivery (city and rural); truck driving (delivery truck and tractor trailer); processing plant; and more opportunities to fit your needs. Learn more about USPS top jobs on our website.
Location
Certified by United States Postal Service • Mar 01, 2026
United States Postal Service
7007 Metropolitan Pkwy, Sterling Heights, MI
48311, United States
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.2
313 reviews
5 stars
73
4 stars
13
3 stars
12
2 stars
12
1 star
203
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and disrespectful.
Staff Performance
While some employees, like Tony and Robert, received praise for their helpfulness, others consistently received criticism for their negative attitudes and lack of professionalism.
Communication Issues
Customers reported difficulties in reaching the post office by phone, with many stating calls went unanswered or were disconnected.
Package Handling
Several reviews mentioned issues with lost or mishandled packages, leading to frustration and distrust in the postal service.
Wait Times
Many customers experienced long wait times, both in-person and on the phone, contributing to overall dissatisfaction.
- CHCar “M” Hauler5 days ago1.0Terrible customer service. Lady with blonde hair has a nasty attitude.
- MJM JFeb 25, 20262.0A black woman was very rude.I think her name was pam.She asked me, what am I doing here while I lay my package on a scale in front of her, I said, well, i'm at the post office, I have a package here so I would like to mail it. So much attitude.So sad to see such a miserable person not doing her job and rude to the public.
- EHErin HFeb 11, 20265.0I came in today to handle some difficult family paperwork and was bracing for a stressful experience. Instead, I met Tony, who was absolutely incredible. He was patient, kind, and incredibly helpful while I navigated the forms. We ended up chatting about music and laughing, which turned a tough task into a highlight of my day. It’s rare to find such genuine human connection at a service counter. Thanks, Tony!
- EAE AFeb 2, 20261.0This station is always losing my mail and packages. When I do get my mail after waiting weeks for something that says it will be in that day it reeks of cigarettes. One of their drivers even ran into my mailbox one day. And then said sorry and drove off. I couldn’t hate a station more than this one. Trash, trash trash. They’re all trash.
- TLTreasure LoveJan 30, 20261.0Doesn't answer their phones at all so if you want to speak to anyone you won't be able to and if you're disabled like how me and can't go up to speak someone you're just screwed.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service location at 7007 Metropolitan Pkwy?
This Post Office provides mail and package shipping, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a first-time U.S. passport at this location?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services?
Most passport services require an appointment through the online scheduler, though limited walk-in hours may be available at select locations.
What are the operating hours for this Post Office?
The office is open Monday to Friday from 9:00 AM to 5:30 PM, Saturday from 9:00 AM to 3:30 PM, and closed on Sundays.
How can I rent a PO Box at this location?
You can search and reserve PO Boxes online at the USPS website, then complete the setup in person with two valid IDs and your application.
Does this Post Office offer 24/7 access to PO Boxes?
Most USPS locations provide 24/7 lobby access to PO Boxes, but hours may vary; check directly with this location for specifics.
What nearby places can I visit before or after my visit to the Post Office?
Nearby you can visit a gym and beauty salon like A New You Fitness Camp LLC or grab automotive parts at NAPA Auto Parts for errands before or after your postal visit.
Are there nearby services that complement the Post Office needs?
Yes, nearby businesses like Sterling Heights Plumbing and American & Import Auto Parts provide home and vehicle services which might be useful when managing household or automotive paperwork.
Can visiting nearby recreational spots enhance my visit to the Post Office?
Absolutely, after handling postal needs, you might enjoy stopping by Fisher Corporation, a nearby brewery and bar, to relax or meet friends.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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