Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #1636 in Sterling Heights offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - One Block South Of 15 Mile And Mound Road (Sterling Plaza).
Details
- DeliveryNot available
Location
Hours
Reviews
4.2
136 reviews
5 stars
103
4 stars
7
3 stars2
2 stars0
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed regarding customer service; while some staff members are praised for being friendly and helpful, others are criticized for rudeness and poor attitudes.
Pricing Issues
Several customers expressed dissatisfaction with additional charges for basic services like taping packages, which they found unreasonable compared to other locations.
Staff Performance
Certain employees, particularly Lesa and Howard, received high praise for their exceptional service, while others were noted for their lack of professionalism and knowledge.
Store Environment
The store is generally described as clean and welcoming, with many customers appreciating the quick service and efficient operations.
- SKSue K.3 days ago1.0This place is horrible. If you don't like your job quit. No smiles nothing, I went there with 3 items, 2 items were no box no label BUT they both were in packaging. My 3rd was box no label, she scanned it and said "what is this" i said an amazon return (I didn't have it taped) She was super rude and told me I had to pay one dollar for tape. She was not a nice about it. She didn't show me a sign where it said that, I had no idea, she could've gave me a warning and taped the box. Anyway I went straight to 15 and schonherr use, was greeted with a hello, My lable was scanned and my box was taken WITHOUT it being taped. Do better lady, hope you have happy holidays. She'll know who she was.
- KEKen Elsey5 days ago1.0I was told I could not ship a package using a UPS account #. I have done this at this store many times. Once I said that, they gave it a try. The manager knew how to do it. She didn't step in until asked. She was very unpleasant.
- VLVanessa LopezNov 5, 20255.0I had a great experience — the team member was professional, friendly, and very helpful. Everything was handled efficiently and with care. Thank you!
- DMDale McneilsonOct 21, 20251.0Horrible staff. They are very rude. They will argue with you about a piece of tape. Billion dollar company that can't spare a single piece of tape. And to the employee that wanted to argue with me, get a life and maybe a real job.
- DYDairek YaldooOct 14, 20251.0visited the UPS Store today, Tuesday, October 14, around 4:00 p.m. There were two ladies working — the younger one was very nice, polite, and helpful. Unfortunately, the older lady was extremely rude. She didn’t greet me, smile, or make any eye contact, and she seemed annoyed the entire time. Every time I asked a question, she just mentioned another charge — $1 for this, $3 for that — without offering any explanation. I’ve never had such a disappointing experience at a UPS Store before. Really poor customer service.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the regular business hours for The UPS Store #1636 in Sterling Heights?
The UPS Store #1636 is open Monday through Friday from 8:30 AM to 7:00 PM, Saturday from 9:00 AM to 3:30 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store #1636 open on Sundays?
Yes, The UPS Store #1636 is open on Sundays from 10:00 AM to 3:00 PM.
What services does The UPS Store #1636 offer?
They offer expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and computer access.
Where is The UPS Store #1636 located in Sterling Heights?
It is located at 34841 Mound Rd, Sterling Heights, MI 48310, one block south of 15 Mile and Mound Road in Sterling Plaza.
Does The UPS Store #1636 provide mailbox rental and shipping supplies?
Yes, the store provides mailbox services as well as office products, mailing supplies, moving boxes, and stamps & postage.
What payment methods are accepted at The UPS Store #1636?
Accepted payments include American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Are there any special offers or coupons available at The UPS Store #1636?
Yes, customers can save big with special offers and coupons available on their website.
What nearby dining options are close to The UPS Store #1636?
Nearby restaurants include Masala Junction, China Fun Inn, Thai King, Johnny's Coney Island, Chili Pepper's Tanning (which also serves as an American restaurant), and SUBWAY.
What transportation and shipping-related businesses are near The UPS Store #1636?
Nearby transportation and shipping-related businesses include Sterling Heights Towing, Roadway Shipping, and JBR Junk Removal LLC, which can assist with towing, freight, and recycling services respectively.
Are there any professional or business service providers near The UPS Store #1636?
Yes, nearby professional services include Shred Nations for shredding and document services, Studio Massaya for event photography, and Virtual Real Estate Services for real estate needs.