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The UPS Store #5502 in Sterling Heights offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Se Corner Of Mound Rd & M59 In Sue's Plaza.
Feedback is mixed, with some praising friendly and helpful staff, while others report rude and unprofessional behavior from certain employees.
Efficiency
Many customers appreciate the quick and efficient service, but there are complaints about delays in shipping and packages not being sent out on time.
Cleanliness
The store is generally noted for being clean and well-maintained, contributing to a positive customer experience.
Staff Knowledge
While some employees are recognized for their helpfulness and knowledge, others have been criticized for poor service and lack of assistance.
Pricing Issues
Several customers expressed dissatisfaction with pricing, including feeling overcharged for services and being charged for items like bags.
SA
Saher Abdulahad
Oct 28, 2025
5.0
The stuff are great good service
NZ
Nishat Zaman
Oct 7, 2025
1.0
The lady at the front was very rude, I had 2 packages to return and she kept rushing me and made me pay $40 for god knows what. I didn’t know returning takes $40 I would’ve just kept my items. I asked her to be paitent and don’t rush me and she started giving me faces. lol never again worst customer service at this place. Fire the old lady she don’t know what she doing
JS
Jacqui Spicuzza
Sep 28, 2025
5.0
This is my favorite place to drop off and pick up. The staff is friendly, courteous and super helpful!
SS
Steven Siedlarz
Sep 4, 2025
1.0
Very poor customer service and very stingy. They make millions with their partners and charge for a bag to ship
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #5502 in Sterling Heights offer?
The UPS Store #5502 offers expert packing, shipping, printing, document finishing, mailbox rental for mail and packages, notary, shredding, faxing, passport/photo ID services, and more.
What are the operating hours for The UPS Store #5502 on weekdays?
The store is open from 8:30 AM to 7:00 PM Monday through Friday.
Is The UPS Store #5502 open on Sundays?
Yes, the store is open on Sundays from 10:00 AM to 3:00 PM, although hours may vary on holidays.
Does The UPS Store #5502 observe any holiday closures?
Yes, the store is closed on Thanksgiving Day, Christmas Day, New Year's Eve, New Year's Day, and Martin Luther King Jr. Day. On other holidays like Veterans Day and the day after Thanksgiving, it operates on regular hours.
What payment options are accepted at The UPS Store #5502?
The UPS Store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Where is The UPS Store #5502 located in Sterling Heights?
It is located at 44648 Mound Rd, at the southeast corner of Mound Rd & M59 in Sue's Plaza.
Are there any nearby restaurants to visit before or after your trip to The UPS Store #5502?
Yes, nearby Papa Romano's Pizza offers Italian and pizza dining options, perfect for a meal before or after visiting The UPS Store.
What nearby services can complement your visit to The UPS Store #5502?
Nearby Shred Nations offers shredding services, which can complement The UPS Store's document shredding services for larger needs.
How can nearby businesses like GFRC Construction benefit from The UPS Store #5502's services?
GFRC Construction and other contractors nearby can use The UPS Store for shipping, printing, mailing supplies, and notary services essential for their business operations.
Is there a nearby salon to visit if you want a haircut before or after doing business at The UPS Store?
Yes, Reflection Hair Salon is located nearby and offers haircuts and beauty services, convenient to visit when in the area.