United States Postal Service

3.2
37 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 211 W Exchange St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
211 W Exchange St, Spring Lake, MI
49456, United States

Hours

Reviews

3.2
37 reviews
5 stars
15
4 stars
3
3 stars
3
2 stars
6
1 star
10
  • NQ
    Nancy Quinn
    Jan 28, 2020
    5.0
    I grew up on the east side of "The Mitten", lived in Kalamazoo for 10 years, 23 years in Tennessee, and I have never had anybody answer a phone call on the 1st ring until I moved back to W Michigan. The Spring Lake office is amazing! They're kind, professional, efficient and they answer phone calls! I'm living on the other side of the state right now and I just called locally and was unable to get through, so I called Spring Lake and got the information that I needed in less than 2 minutes! I would give them 10 stars if I could. Oh, I can!☆☆☆☆☆☆☆☆☆☆ Kudos
  • KG
    kim gelderman
    Sep 1, 2018
    1.0
    Well, another package wasn't delivered to the correct address, mine. This INCOMPETENCE has been a problem for decades! When sorting mail for delivery they have literacy issues. Apparently, they cannot differentiate between an E or a W for the same street number but not the same direction. They've lost so many packages over the years & still are. I'm so tired of trying to get them to take responsibility & find my packages & deliver to me. I've had to phone companies I purchased items from & they send replacements which is great but they're not to blame. If customers could choose their method of delivery I would NEVER CHOOSE USPS!
  • LK
    Liz K
    Jun 8, 2018
    5.0
    No one loves going to the post office, but every time I come to this location I get amazing service and have a painless experience. The line is never too long and the people that work there are very friendly.
  • AR
    Alan Rehfus
    Nov 13, 2017
    1.0
    Impossible to talk to someone in person over the phone and ask questions

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.