United States Postal Service

2.6
108 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 14000 Dix Toledo Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
14000 Dix Toledo Rd, Southgate, MI
48195, United States

Hours

Reviews

2.6
108 reviews
5 stars
31
4 stars
8
3 stars
8
2 stars
7
1 star
54
  • KJ
    Kris Jordan
    6 days ago
    5.0
    We moved out of state 2 years ago, and our mail forwarding expired last summer. I was very surprised, and very pleased, to receive an envelope at our new address from the Southgate Post Office containing 3 Christmas cards that were sent to our old Michigan address. Included was a hand-written note asking us to inform the senders of the new address (which we had already done, but will do again). This was above and beyond customer service as far as I'm concerned. The PO was under no obligation to forward the cards as the time had expired. Thank you to the kind employee who took the time to do this, and write a note to us during the busiest season of the year!
  • HS
    Harry Singh
    Dec 30, 2025
    1.0
    Prepare to wait 30 to 40 mins in line.
  • MT
    Mary Thomas
    Dec 17, 2025
    1.0
    Very unprofessional. Poor customer service
  • CM
    Char Mathews
    Dec 10, 2025
    1.0
    My son who has Stage 5 kidney disease had to go to this post office five times because they don't answer their phone and his package was delivered to the wrong address. the supervisor said the carrier found the package and said she delivered it but he still didnt get it. So either the carrier lied, or it was delivered to the wrong address again. As someone who used to work at the post office I know they can track where the package was scanned and delivered. A supervisor (204B) would constantly harass me on my route and know exactly where I was. so tracking down my sons package shouldn't be too difficult.
  • RG
    Redi Gishto
    Oct 25, 2025
    1.0
    This office will just cancel your appointments out of nowhere the day of. This has happened twice. The first time, I went despite them calling to cancel it in the morning and I got my passport done no problem, so I guess they just hoped i didnt show up. This second time me and a few other clients were told all appointments were cancelled and we had to leave. They said they didnt have enough staff to handle everyone (the place was empty and they were pretty good at keeping it that way)

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.