United States Postal Service

2.6
104 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 14000 Dix Toledo Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
14000 Dix Toledo Rd, Southgate, MI
48195, United States

Hours

Reviews

2.6
104 reviews
5 stars
29
4 stars
8
3 stars
8
2 stars
7
1 star
52
  • RG
    Redi Gishto
    Oct 25, 2025
    1.0
    This office will just cancel your appointments out of nowhere the day of. This has happened twice. The first time, I went despite them calling to cancel it in the morning and I got my passport done no problem, so I guess they just hoped i didnt show up. This second time me and a few other clients were told all appointments were cancelled and we had to leave. They said they didnt have enough staff to handle everyone (the place was empty and they were pretty good at keeping it that way)
  • LK
    Lynne Kolokowski
    Oct 21, 2025
    1.0
    While I was at the Southgate post office today, the line grew and grew while one slow, unfriendly employee working at the counter was helping someone with a passport (which is not a quick transaction). It looks like most of the reviews are the same complaint that when this happens (especially during the lunch hour) another postal worker doesn’t come to the counter to help alleviate the wait! Passport applications should be taken to another area or by appointment only! And why aren’t other postal workers covering their coworkers lunch hours?? Especially at the front desk. Patrons are also on their lunch hours!
  • AA
    Anas Ali
    Oct 21, 2025
    1.0
    They cancelled our appointment literally the last second and didn’t even offer any other location to go to. Was already on the way there with the family.
  • HM
    Heather Sanders Majka
    Oct 7, 2025
    1.0
    Missing mail. I have it scanned and multiple pieces of mail are missing. Now a package is gone. They claim it’s on way but it hasn’t moved 18 DAYS. Filed a report and it did absolutely NOTHING. Is anyone else having issues?
  • TK
    Tracy “GrannyGirl” King
    Aug 26, 2025
    1.0
    There phone service is trash nobody never answer and when it rings it cut itself off after a couple of rings can’t get no human I started from morning to close terrible

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.