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Visit your local Post Office™ at 14000 Dix Toledo Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
This office will just cancel your appointments out of nowhere the day of. This has happened twice. The first time, I went despite them calling to cancel it in the morning and I got my passport done no problem, so I guess they just hoped i didnt show up. This second time me and a few other clients were told all appointments were cancelled and we had to leave. They said they didnt have enough staff to handle everyone (the place was empty and they were pretty good at keeping it that way)
LK
Lynne Kolokowski
Oct 21, 2025
1.0
While I was at the Southgate post office today, the line grew and grew while one slow, unfriendly employee working at the counter was helping someone with a passport (which is not a quick transaction). It looks like most of the reviews are the same complaint that when this happens (especially during the lunch hour) another postal worker doesn’t come to the counter to help alleviate the wait! Passport applications should be taken to another area or by appointment only! And why aren’t other postal workers covering their coworkers lunch hours?? Especially at the front desk. Patrons are also on their lunch hours!
AA
Anas Ali
Oct 21, 2025
1.0
They cancelled our appointment literally the last second and didn’t even offer any other location to go to. Was already on the way there with the family.
HM
Heather Sanders Majka
Oct 7, 2025
1.0
Missing mail. I have it scanned and multiple pieces of mail are missing. Now a package is gone. They claim it’s on way but it hasn’t moved 18 DAYS.
Filed a report and it did absolutely NOTHING.
Is anyone else having issues?
TK
Tracy “GrannyGirl” King
Aug 26, 2025
1.0
There phone service is trash nobody never answer and when it rings it cut itself off after a couple of rings can’t get no human I started from morning to close terrible
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services does the United States Postal Service at 14000 Dix Toledo Rd offer?
This Post Office offers mail and package shipping, money orders, PO boxes, passport services, gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and can take passport photos by appointment.
Do I need to schedule an appointment for passport services here?
Yes, most passport services require an appointment scheduled through the USPS online scheduler; limited walk-in hours are also available.
What are the operating hours of the Post Office at 14000 Dix Toledo Rd?
Monday to Friday from 8:30 AM to 6:00 PM, Saturday from 10:00 AM to 4:00 PM, and closed on Sundays.
Is it possible to get a PO Box online and access it 24/7 at this location?
Yes, you can search for and reserve PO Boxes online; most PO Box lobbies offer 24/7 access, but check with this location for specific hours.
What payment methods are accepted for passport photos at this Post Office?
Passport photos cost $15, and payment methods accepted typically include cash, credit, and debit cards; confirm with the location for specifics.
How can Regency Beauty Institute nearby be useful during my visit to the Post Office?
You might visit Regency Beauty Institute nearby for beauty or hair services before or after your trip to the Post Office at 14000 Dix Toledo Rd.
Where can I find medical services close to this Post Office?
Medical options near the Post Office include Simple Care Home Health, Medical Weight Loss Clinic, Southgate Surgery Center, and City Medical for diverse health needs.
Are there accommodation options near the United States Postal Service location?
Yes, the London Motel is nearby and offers lodging if you need accommodation around the time of your visit.
What is the best way to keep updated on USPS news or career opportunities?
Follow USPS on social media like Facebook (USPS), Twitter (@USPS), and Instagram (@uspostalservice), or visit their career opportunities page online.