Brand Certified
The UPS Store
4.1(336 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
19785 W 12 Mile Rd, Southfield, MI
48076, United States
Certified by The UPS Store • Mar 01, 2026
(248) 559-1690
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/mi/southfield/19785-w-12-mile-rd
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0053 in Southfield offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Se Corner Of 12 Mile & Evergreen In The Evergreen Shopping Plaza.
Details
- DeliveryNot available
- Curbside pickupNot available
- Wheelchair accessible restroomNot available
- Wheelchair accessible seatingNot available
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
4.1
336 reviews
5 stars
240
4 stars
14
3 stars
9
2 stars
6
1 star
67
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and efficient, with many highlighting specific employees for their exceptional service.
Efficiency
Many reviews noted the quick and efficient service, with customers often being in and out of the store in a matter of minutes.
Inconsistency
Some customers reported negative experiences with rudeness and unprofessional behavior from certain staff members, indicating a lack of consistency in service quality.
Management Issues
There were mentions of a decline in service quality following a management change, with some customers expressing disappointment in the new staff's attitude and professionalism.
- PSPamela SmithFeb 13, 20265.0The service is reliable and efficient.
- NMN MoJan 30, 20261.0Rude, unhappy looking team.of folks. I drive out my to not pay for bad customer.service.
- BHBarbara HannumDec 30, 20255.0The staff are always friendly and helpful, efficient and courteous. Thank you all-you make a difference!
- KCK ColvinDec 22, 20255.0I love this location and I can see why it is busy at times. The customer service is great Mory, Tayler and Dorian! Everyone is always so willing to help and they are so knowledgeable ☺️
- RORonda OddenDec 16, 20255.0Absolutely the best UPS store I have ever used. The owner is always in the store he is always so nice and polite and helpful. He has all of his employees trained, knowledgeable and they are equally as nice and helpful! Thank you, Dominic, you helped me out so much and was so patient! No matter if i'm returning something or many items to amazon, having to print a document or mail something I get so much help and in and out of the store so fast. I will not go anywhere else to take care of my business than this location!!! I have been here many times with the same exact great service and I'm telling you... you need to pass up every other location, and go out of your way to go here!!!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
Brand Certified Facts from The UPS Store
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Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
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- Official website
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