The UPS Store

4.0
326 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #0053 in Southfield offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Se Corner Of 12 Mile & Evergreen In The Evergreen Shopping Plaza.

Details

  • DeliveryNot available
  • Curbside pickupNot available
  • Wheelchair accessible restroomNot available
  • Wheelchair accessible seatingNot available

Location

The UPS Store
19785 W 12 Mile Rd, Southfield, MI
48076, United States

Hours

Reviews

4.0
326 reviews
5 stars
232
4 stars
14
3 stars
8
2 stars
6
1 star
66

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Overall, customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals like Sydney, Joe, and Jason for their exceptional service.

Customer Service

Many reviews highlighted excellent customer service experiences, with staff going above and beyond to assist customers, especially during busy times.

Inconsistency

Some customers reported a decline in service quality, particularly with new management and certain staff members being rude or unhelpful.

Efficiency

The store is frequently noted for its quick and efficient service, allowing customers to complete their transactions in a timely manner.

Community Support

The store received positive feedback for its support of local businesses and community members, often assisting with urgent needs.
  • RR
    REAPER (REAPER)
    2 days ago
    5.0
    Excellent service the new management is polite
  • NB
    Nina Batie
    Nov 12, 2025
    5.0
    Tailor was amazing!
  • NN
    Nee Nee
    Oct 23, 2025
    4.0
    Really nice people that work there
  • WM
    William Mccray
    Oct 14, 2025
    5.0
    Staff dose a wonderful job 👏.
  • TW
    Tonia “tluv” Wilson
    Sep 29, 2025
    5.0
    I needed color copies and Sydney (?) was kind enough to make sure that the copies were printed exactly like the original. She was professional and patient and she saved me a lot of frustration an

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the main services offered at The UPS Store in Southfield?

The UPS Store offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.