Business Details
About
Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Southfield, MI when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Location
Hours
Reviews
3.6
373 reviews
5 stars
162
4 stars
73
3 stars
42
2 stars
10
1 star
86
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported problems with delivery attempts, including drivers not ringing doorbells or knocking, leading to missed deliveries and frustration.
Customer Service
While some reviews praised the friendly and helpful staff, many others highlighted unprofessional behavior and a lack of assistance from employees.
Efficiency
Customers noted slow service and inefficiencies at the location, with long wait times and understaffing being common complaints.
Mixed Experiences
Overall, experiences varied widely, with some customers expressing satisfaction with service while others reported significant issues with professionalism and delivery reliability.
- JMJames Mosteller6 days ago5.0Great experience here. The delivery driver came a bit early, and we missed him. I called the main number and spoke to someone who told me that my package would be at this location that night. I went over around 7 PM just as the package got there. The lady behind the counter was super friendly, too! 😊
- PMPatrick McCawNov 10, 20251.0Customer experience was beyond difficult to get a package that is taking about 2- weeks to arrive. Suppose to be a 2- day delivery. Package was held against my request and said I had to wait for 3- attempts. After 3- attempts we then tries to pickup on 2- separate occasions and confirmed sending my employee to get a took for a company project. My employee got there the first time and they had system issues. Then the 2nd time was a few days later and declined to provide that package after they agreed to the release with photo ID and the door tag. Representative had no name tag and fought to provide her identification name or number. ( claims her name is evette ). We still don't have our 500$ tool and project missed deadline.
- LLLocal LowdownOct 15, 20251.0Didn’t follow clear delivery instructions for a perishable priority overnight delivery and ignored the SIGN I PUT ON THE DOOR SAYING TO LEAVE MY PACKAGE. I PUT THE SIGN RIGHT UNDER WHERE THEY LEAVE ALL THEIR STUPID FAKE LITTLE TAGS SAYING OOPS WE MISSED YOU WHEN THEY NEVER RING IN THE FIRST PLACE. IM GONNA PURPOSELY CUT OFF EVERY FED EX DRIVER I SEE ON THE ROAD. FEDEX DRIVERS DESERVE THE WORST IN LIFE TO MATCH THEIR WORK ETHIC.
- MBMoises BarajasOct 9, 20254.0Buen servicio y amable
- APAldo PaceOct 3, 20251.0Why use FedEx???. Paid for overnight Friday noon delivery. Fedex said the driver had left facility before package was received. Therefore, they will now deliver on Monday -- 3 days later. Company did not make an effort to either deliver later in the day or at least the next day Saturday. Again, why use Fedex??? They knew about the overnight package was coming in and could care less. What service. Highly recommend do not use Fedex because there are no guarantees of delivery. All imagine you are sending documents to be received next day and you think Fedex will deliver. NOT!!!
Frequently Asked Questions About FedEx Ship Center
What services does FedEx Ship Center in Southfield, MI offer?
FedEx Ship Center provides packing supplies, boxes, and offers expedited, standard, and economy shipping services including FedEx Express, Ground, Freight, and International shipments.
What are the operating hours of the FedEx Ship Center in Southfield?
The FedEx Ship Center is open Monday through Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 5:00 PM, and is closed on Sundays.
Where is the FedEx Ship Center located in Southfield?
The FedEx Ship Center is located at 21600 Melrose Ave, Southfield, MI 48075, USA.
What payment options are accepted at the FedEx Ship Center in Southfield?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Can I schedule residential delivery or hold my FedEx shipment for pickup at this location?
Yes, you can have your FedEx shipments held for pickup or schedule your next residential delivery using FedEx Delivery Manager.
Is there a mobile app available for FedEx services?
Yes, FedEx offers mobile apps available on the Apple App Store and Google Play Store to manage your shipments.
How can I create a FedEx account for shipping discounts?
You can create a free FedEx account online at https://www.fedex.com/en-us/open-account.html to receive shipping discounts.
How can the nearby FedEx Drop Box help me as a customer?
The nearby FedEx Drop Box allows you to conveniently drop off shipments without visiting the main FedEx Ship Center, saving you time for quick parcel drop-offs.
What nearby places can I visit before or after my shipment at FedEx Ship Center?
You can visit the Central Park Deli for a meal or the Motor City Dance Factory if you're interested in dance classes and fitness nearby.
Are there any nearby services for IT or data recovery near FedEx Ship Center?
Yes, US Signal Southfield Data Center and Data Recovery Group provide IT services and data recovery near the FedEx Ship Center.