United States Postal Service

2.7
92 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 111 S Lafayette St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
111 S Lafayette St, South Lyon, MI
48178, United States

Hours

Reviews

2.7
92 reviews
5 stars
33
4 stars
6
3 stars
2
2 stars
4
1 star
47
  • SP
    Sriram Poduri
    2 days ago
    1.0
    Horrible attitude shown by the person at the desk, in the end he also threw the receipt on my face while saying have a good day because he saw I rated sad face on the screen. these are the people that make me feel that maybe replacing them with AI or online stuff isn’t such a bad idea. They don’t like to do the job anyway.
  • MT
    Mom T
    Nov 17, 2025
    1.0
    Very poor experience with the passport rep at this location. Consider getting your passports elsewhere.
  • AS
    Alexa Smith
    Oct 24, 2025
    5.0
    This post office has the best carriers. They really care about their customers!!
  • SA
    Sheryl Allen
    Sep 11, 2025
    1.0
    Today (9/11) my husband went in early to the South Lyon, MI, Post Office for his 11am appointment for a passport photo and forms and was told his appointment wasn’t on their calendar. (He had registered on line and received a confirmation.) The office was virtually empty and there were TWO customer service reps behind the desk. The two employees refused to accommodate him just because it didn’t show on their schedule. ‘There aren’t any more passport appointments today,’ they said. Again, he was EARLY for his appointment and there were no other customers at that time. They continued to argue about their calendar and my husband left in disgust. That is exactly NOT serving the customer. We’re sure he’ll have better service at the Milford Post Office.
  • BC
    Brian C
    Sep 8, 2025
    1.0
    Branch LOST our passport application packets. Birth certificates, SS#'s, everything you'd need to steal our entire family's identity. We waited several weeks and when we asked why it was taking so long they said just wait longer. After 7 weeks I called Dept of State and they confirmed no information received for any of us, and processing is currently 2-3 weeks. Went to South Lyon USPS the next day and got "well what do you want me to do?" over and over. Finally they pulled the alleged tracking number for the passport package that went out the date we came in... and it comes up as never being scanned. I asked if he planned on contacting all the others whose information was lost that day, and he says "well nobody else has said they don't receive theirs." Probably because you keep telling them to wait longer. They could not have cared less, and no surprise, we have to pay for their "service" to do it all over again. Definitely not here, will go to another USPS location.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.