Brand Certified
The UPS Store
3.8(209 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
13719 23 Mile Rd, Shelby Township, MI
48315, United States
Certified by The UPS Store • Mar 01, 2026
(586) 262-4349
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/mi/shelby-township/13719-23-mile-rd
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7258 in Shelby Township offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .
Details
- DeliveryNot available
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
3.8
209 reviews
5 stars
145
4 stars2
3 stars2
2 stars
5
1 star
55
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed; while some customers praised the staff for being helpful and polite, others reported rude behavior and poor service experiences.
Store Operations
Customers frequently mentioned issues with the store's hours, including being late to open and closing early, leading to frustration.
Return Process
Several reviews highlighted problems with the Amazon return process, including being forced to buy unnecessary packaging and inconsistent service.
Staff Competence
There are numerous complaints about staff being unhelpful, poorly trained, and lacking knowledge about standard UPS services.
Positive Experiences
Despite the negative feedback, many customers expressed satisfaction with specific staff members and overall positive experiences at the store.
- CDCindy DezioFeb 16, 20265.0What a great store so happy to have them near me. Austin, Sorin and Mike all helped me send my packages when I had done them the wrong way. Thank you so much!’
- SMSandy MartinFeb 14, 20264.0So I debated doing this but I didn’t know another way to inform someone and maybe others have had this happen to them. Twice now the older gentleman has answered his cell phone while helping me and once he walked away and left me standing there in awe. I don’t know if Danielle is his daughter or wife but it’s very rude. When the other man helps me I never have this issue. I come in all the time and I don’t think this appropriate. My daughter told me to give you 1 star but I normally have a great experience with my returns. Thank you for your time and attention to this matter. God bless.
- AGAndrew GrajewskiFeb 12, 20265.0Incredible staff! Everyone is always extra polite and helpful (even when bringing in heavy equipment) thanks so much UPS!
- RRReaganFeb 12, 20265.0First the store smelled great when I came in this afternoon :) second Austin was extremely helpful answering my questions about shipping and explaining the differences. He was friendly and polite and mostly patient with me. I had stopped using this location but now will make it my primary stop!
- JCJennifer CartwrightFeb 4, 20265.0I always have a good experience here, Sorin always greets me. I felt bad today for him. There was a lady in front of me that was not very pleasant. She stated she worked with the public if she worked with the public then maybe she would have more understanding. Every person that I’ve ever had at the store has always been very helpful. They are always willing to help you with anything and answer questions for you.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #7258 in Shelby Township offer?
The UPS Store #7258 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, passport/photo ID services, and small business services.
What are the operating hours of The UPS Store #7258 during weekdays?
The UPS Store #7258 is open Monday through Friday from 8:30 AM to 7:00 PM.
Is The UPS Store #7258 open on Sundays?
Yes, it is open on Sundays from 10:00 AM to 3:00 PM.
Are there any holiday closures for The UPS Store #7258?
The store is closed on November 27, December 25, December 31, January 1, and January 19. It operates regular hours on other holidays like November 11 and November 28.
What payment options does The UPS Store #7258 accept?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
How can I contact The UPS Store #7258 by email or phone?
You can call them at +1 586-262-4349 or email store7258@theupsstore.com.
Does The UPS Store #7258 provide special offers or coupons?
Yes, customers can save with special offers and coupons available on their website.
What nearby medical professionals are close to The UPS Store #7258?
Nearby medical professionals include Jennifer Meitzner (nurse practitioner), Dr. Gary Treygor (dermatologist), Dr. Steven Grekin (dermatologist), Dr. Bryan Sofen (dermatologist), and Grekin Skin Institute (medical spa). These can be convenient for customers visiting the store and needing health services.
What dining options are available near The UPS Store #7258?
Nearby restaurants include Ike's Express (Lebanese/Mediterranean), Pancake Factory (breakfast and brunch), Amore Bakery (bakery and desserts), and Jet's Pizza. Customers can enjoy a meal or snack before or after visiting the store.
What nearby businesses can customers visit around The UPS Store #7258?
Customers can visit nearby businesses such as Premier Pet Supply for pet needs, Verizon and Victra for mobile phones, Lucid Marketing Strategies for marketing services, and Dollar Tree for discount shopping. These options offer convenience for varied errands in one trip.
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