Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #7258 in Shelby Township offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .
Details
- DeliveryNot available
Location
Hours
Reviews
3.8
193 reviews
5 stars
133
4 stars1
3 stars2
2 stars
5
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with some staff being friendly and helpful while others are described as rude and unhelpful.
Staff Training
Multiple reviews highlight a lack of training among staff, leading to poor service experiences and mishandling of packages.
Store Hours
Customers frequently report issues with the store not opening on time or closing early, causing frustration for those needing to ship packages.
Pricing Issues
Several reviews mention dissatisfaction with high prices for services, particularly in comparison to other UPS locations.
Positive Experiences
Despite the negative feedback, there are numerous positive comments about specific employees providing excellent service and efficient handling of shipping needs.
- ARAngela R2 days ago5.0The NEW OWNER went over and beyond in every way to help me do my Amazon returns. Come check out this store if you want top- notch customer service from start to finish. Highly recommended!!! This will be my UPS Store!!!
- SMSandra Makowski6 days ago5.0My Amazon returns were all messed up when I came in the store tonight and the man took the time to help me cancel them and showed me the right way to do them so I could return them. He did the first one for me and then walked me through the next one so I would know how to do it for next time. He is ALWAYS kind and helpful when I go to return something or mail something, gives great customer service and doesn’t make me feel like I’m a burden or slowing him down even when there are people waiting behind me.
- NJNicole JohnsonNov 17, 20255.0I came in last week and Austin helped me. He was very nice and helpful. I called before I came and he walked me through the steps of what I needed to do then assisted me even more when I came in with my package to ship. He didn’t make me feel rushed even though the store was busy at that time. I will definitely be back!
- LLlysNov 15, 20251.0No box or label (in the instructions) was required for my return. The guy at the counter made me buy a box/bag to ship it out. When I told him it wasn’t needed, he raised his voice at me. Very fishy.
- PRPriyanka RameshwaramNov 6, 20251.0I came to this UPS Store to ship my urgent visa documents and requested help printing a return label that was emailed to me. The staff insisted they “don’t print return labels from their end.” This was surprising and frustrating because other UPS Stores always print return labels without any issue. I had to rush to another UPS location last minute, causing unnecessary stress for something very time-sensitive. For customers handling important documents, a little willingness to help goes a long way. I hope this store improves its customer service and consistency with standard UPS services.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #7258 in Shelby Township offer?
The UPS Store #7258 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, passport/photo ID services, and small business services.
What are the operating hours of The UPS Store #7258 during weekdays?
The UPS Store #7258 is open Monday through Friday from 8:30 AM to 7:00 PM.
Is The UPS Store #7258 open on Sundays?
Yes, it is open on Sundays from 10:00 AM to 3:00 PM.
Are there any holiday closures for The UPS Store #7258?
The store is closed on November 27, December 25, December 31, January 1, and January 19. It operates regular hours on other holidays like November 11 and November 28.
What payment options does The UPS Store #7258 accept?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
How can I contact The UPS Store #7258 by email or phone?
You can call them at +1 586-262-4349 or email store7258@theupsstore.com.
Does The UPS Store #7258 provide special offers or coupons?
Yes, customers can save with special offers and coupons available on their website.
What nearby medical professionals are close to The UPS Store #7258?
Nearby medical professionals include Jennifer Meitzner (nurse practitioner), Dr. Gary Treygor (dermatologist), Dr. Steven Grekin (dermatologist), Dr. Bryan Sofen (dermatologist), and Grekin Skin Institute (medical spa). These can be convenient for customers visiting the store and needing health services.
What dining options are available near The UPS Store #7258?
Nearby restaurants include Ike's Express (Lebanese/Mediterranean), Pancake Factory (breakfast and brunch), Amore Bakery (bakery and desserts), and Jet's Pizza. Customers can enjoy a meal or snack before or after visiting the store.
What nearby businesses can customers visit around The UPS Store #7258?
Customers can visit nearby businesses such as Premier Pet Supply for pet needs, Verizon and Victra for mobile phones, Lucid Marketing Strategies for marketing services, and Dollar Tree for discount shopping. These options offer convenience for varied errands in one trip.