United States Postal Service

2.5
206 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 23125 Greater Mack Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
23125 Greater Mack Ave, Saint Clair Shores, MI
48080, United States

Hours

Reviews

2.5
206 reviews
5 stars
60
4 stars
18
3 stars
8
2 stars
7
1 star
113

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant divide in customer service experiences, with some employees being described as friendly and helpful, while others are reported as rude and unprofessional.

Staffing Issues

Many reviews mention understaffing, leading to long wait times and frustration among customers.

Delivery Problems

Numerous customers reported issues with package delivery, including delays, misdeliveries, and lack of communication regarding package status.

Mixed Experiences

While some customers have had positive experiences and commend the helpfulness of certain staff members, others express dissatisfaction with the overall service quality.
  • SB
    Savannah Babb
    4 days ago
    5.0
    Service was quick and our teller was very kind! It is always pleasant when you are treated like a friend.
  • RI
    Roza Iorwerth
    4 days ago
    5.0
    Service was quick and affordable, and Will was very nice! Appreciate them making sure my mail was ready and going to the right place. Never had issues here.
  • EM
    Elizabeth Meconi
    Dec 15, 2025
    5.0
    This is the best post office hands down! I always get the best service. Will and the rest of the up front clerks are always pleasant and professional.
  • CD
    C Davis
    Oct 27, 2025
    1.0
    Ghetttooo! Never come in the morning because they start the post office when they want to start it not at the actual time listed.
  • DB
    Daniel Bahr
    Oct 16, 2025
    1.0
    The ladies up there are rude and ignorant. Cant do anything right.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.