Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 23125 Greater Mack Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Feedback indicates a significant divide in customer service experiences, with some employees being described as friendly and helpful, while others are reported as rude and unprofessional.
Staffing Issues
Many reviews mention understaffing, leading to long wait times and frustration among customers.
Delivery Problems
Numerous customers reported issues with package delivery, including delays, misdeliveries, and lack of communication regarding package status.
Mixed Experiences
While some customers have had positive experiences and commend the helpfulness of certain staff members, others express dissatisfaction with the overall service quality.
SB
Savannah Babb
4 days ago
5.0
Service was quick and our teller was very kind! It is always pleasant when you are treated like a friend.
RI
Roza Iorwerth
4 days ago
5.0
Service was quick and affordable, and Will was very nice! Appreciate them making sure my mail was ready and going to the right place. Never had issues here.
EM
Elizabeth Meconi
Dec 15, 2025
5.0
This is the best post office hands down!
I always get the best service. Will and the rest of the up front clerks are always pleasant and professional.
CD
C Davis
Oct 27, 2025
1.0
Ghetttooo! Never come in the morning because they start the post office when they want to start it not at the actual time listed.
DB
Daniel Bahr
Oct 16, 2025
1.0
The ladies up there are rude and ignorant. Cant do anything right.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 23125 Greater Mack Ave?
You can send mail and ship packages, get money orders, rent PO boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and can also take the required passport photo with a prior appointment.
Do I need to schedule an appointment for passport services at this location?
Most passport services require an appointment through the online scheduler, though limited walk-in hours may be offered at select locations.
What are the USPS location's hours of operation during the week?
Monday through Friday, the Post Office is open from 8:00 AM to 8:00 PM; Saturday hours are from 9:30 AM to 3:00 PM; it is closed on Sundays.
How can I get a PO Box at this USPS?
You can apply for a PO Box online or in person by bringing two valid IDs and a completed application. Visit https://www.usps.com/manage/po-boxes.htm to start online.
Is there 24/7 access to PO Boxes at this USPS location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Check with this local Post Office for exact access times.
What nearby places can customers visit after stopping by the Post Office?
After visiting the Post Office, customers can check out nearby places like The Firehouse Pub for dining, Hallmark for gifts, or Ace Hardware for home needs.
Are there nearby banks or financial services near the United States Postal Service?
Yes, First State Bank is close by for your banking or mortgage needs, making it convenient to handle financial tasks along with your postal services.
Can customers find gift shops near the USPS at 23125 Greater Mack Ave?
Yes, several gift shops such as Hallmark, Kristi's Hallmark Shop, and Circare are nearby, perfect for picking up cards or gifts before or after your visit.
What is the contact information for the United States Postal Service at this location?
You can reach the USPS location at 23125 Greater Mack Ave by calling +1 586-498-2874.