United States Postal Service

2.5
202 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 23125 Greater Mack Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
23125 Greater Mack Ave, Saint Clair Shores, MI
48080, United States

Hours

Reviews

2.5
202 reviews
5 stars
57
4 stars
18
3 stars
7
2 stars
7
1 star
113

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant divide in customer service experiences, with many customers reporting rude and unhelpful staff, while others praise friendly and helpful employees.

Staffing Issues

Numerous reviews mention understaffing, leading to long wait times and poor service during busy periods.

Delivery Problems

Customers frequently express frustration over delayed or mishandled mail and packages, including issues with tracking and delivery notifications.

Mixed Experiences

While some customers have had positive experiences with specific employees, many others report negative interactions, suggesting inconsistency in service quality.

Facility Concerns

Several reviews highlight issues with the physical location, including parking difficulties and inadequate facilities for customers.
  • CD
    C Davis
    Oct 27, 2025
    1.0
    Ghetttooo! Never come in the morning because they start the post office when they want to start it not at the actual time listed.
  • DB
    Daniel Bahr
    Oct 16, 2025
    1.0
    The ladies up there are rude and ignorant. Cant do anything right.
  • NC
    Niki Collis
    Oct 9, 2025
    5.0
    Everyone is always super helpful and friendly here!
  • YM
    Yurii Marsh
    Oct 1, 2025
    5.0
    very nice friendly helpful workers
  • JC
    Jacqueline Colasanti
    Jul 12, 2025
    5.0
    Convenient location and plenty of parking. They also have many options for packages available for purchase

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.