The UPS Store

Reviews

• DB

  Deb Boyer

  Mar 20, 2026
  5.0
  Always helpful, friendly and fast service.
• AS

  Amandeep Singh

  Mar 1, 2026
  1.0
  They don’t send mail in P.O. Box how come other ups on bay rd send lady was rude working on state st
• MH

  Maryann Herzler

  Feb 12, 2026
  5.0
  Convenient location and friendly and helpful staff.
• RR

  R R

  Jan 23, 2026
  1.0
  This is strictly about the delivery drivers. They have gotten significantly worse of the the last 2 years. They are constantly late and/or delayed. Most of the time they don't even attempt to deliver on the first day or two of "out for delivery", they just quit and go home. Or more specifically they will literally drive by your place, and then update that "delivery was attempted but failed". If they even do deliver, they often don't actually check the addresses to verify location, and just dump the parcels randomly and call it close enough. Update: As you can see from their reply, UPS says they take ZERO RESPONSIBILITY FOR THEIR OWN DRIVERS. Proudly admitting that is sad and pathetic instead of the flex they seem to think it is. Avoid UPS if you have the option. They don't care. And they openly admit it.
• JC

  John Chicilli

  Jan 1, 2026
  5.0
  Always fast service and super friendly

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