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Brand Certified

United States Postal Service

2.7
(246 reviews)

Business Details

200 W 2nd St, Royal Oak, MI
48068, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 200 W 2nd St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
200 W 2nd St, Royal Oak, MI
48068, United States

Hours

Reviews

2.7
246 reviews
5 stars
86
4 stars
18
3 stars
6
2 stars
10
1 star
126

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed, with some praising friendly and helpful staff, while others report rude and unhelpful interactions.

Efficiency

Customers noted long wait times and issues with service speed, particularly during busy hours.

Mail Handling

Numerous complaints about lost or misdelivered mail, as well as issues with package handling and delivery.

Staff Attitude

Several reviews highlight a lack of urgency and professionalism among staff, with some employees being described as rude.

Passport Services

Passport processing received positive remarks for efficiency and helpful staff, although some experienced long wait times.
  • DJ
    David Collins Jr
    Feb 18, 2026
    5.0
    Went into my local post office for my regular mail shipment and was greeted by a nice young lady by the name of Ashley. She was able to help & assist me not only with my multiple packages, but was also able to inform me of the P. O. Box information as I am looking to secure a box potentially. Nice young lady with a great attitude and amazing drive to help whoever comes into the local USPS. If you go in this location please ask for Ashley, she’s literally the best!!!
  • CS
    Cole “Bower555” Stieb
    Feb 12, 2026
    5.0
    Shanika was wonderful. A very pleasant experience here.
  • RJ
    Rick Jackson
    Feb 2, 2026
    1.0
    Terrible experience. Very rude people working there. It will ruin your day, please don’t go.
  • VM
    V MP
    Jan 6, 2026
    1.0
    Poor service. ZERO star don't go here.. Fatigue is real.
  • MC
    M C
    Dec 29, 2025
    1.0
    Put in a change of address in August, have gone back twice, no mail as Dec …. Ridiculous. O/10 do not recommend.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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