The UPS Store

4.5
263 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4708 in Royal Oak offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Just North Of 12 Mile Rd On The East Side Of Woodward.

Details

  • DeliveryNot available

Location

The UPS Store
29488 Woodward Ave, Royal Oak, MI
48073, United States

Hours

Reviews

4.5
258 reviews
5 stars
219
4 stars
5
3 stars
2
2 stars
3
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff, particularly Kathy C, received numerous praises for their friendly, helpful, and efficient service, often going above and beyond for customers.

Efficiency

Customers consistently noted the quick service and minimal wait times, even during busy periods.

Mixed Experiences

While many reviews highlighted excellent service, there were a few negative experiences regarding customer service, indicating inconsistency.

Positive Atmosphere

The store is described as having a friendly and positive environment, contributing to a pleasant customer experience.
  • MS
    M. Sally
    5 days ago
    1.0
    I'd leave 0 stars if I could. Older lady with shorter hair was SO RUDE today! I took in an item that had a declared value (UPS has to sign a paper). Instead of kindly saying something along the lines of "we're a franchise and we can't accept high value packages - you'll have to visit a UPS Customer Center or call a driver" she snaps "we don't sign those and won't accept that package. You need to call a driver." She was rude before the holidays also, but I just chalked that up to busy time. Second time in a row though... No problem UPS! I cancelled my label and sent it FedEx. Paid an extra $6 and it was worth it as the service rep was nice Do better UPS.
  • LW
    Luc Wilson
    Jan 3, 2026
    5.0
    Friendly staff. Quick service.
  • JC
    judi crawford
    Dec 27, 2025
    5.0
    Can be very busy but they move people along VERY quickly! Worth the wait because the service is so good!
  • PW
    Pamelia Walker
    Dec 24, 2025
    5.0
    Good quality customer service and now hassle shipping package. No long wait.
  • GL
    Good Faith Investments LLC
    Dec 22, 2025
    1.0
    The customer service at this location is awful. Cashier, Tyler attempted to charge me almost $3 just to print 1 piece of paper. I’ve been to SEVERAL UPS stores and have never been charged an email fee to print ONE document. That’s absurd, especially since Google emailing is free. Left and went to a different UPS, on Rochester Rd and was charged only $0.21, per usual.

Frequently Asked Questions About The UPS Store

What services does The UPS Store #4708 in Royal Oak offer?

The UPS Store #4708 in Royal Oak offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.

Where is The UPS Store #4708 located?

It is located at 29488 Woodward Ave, Royal Oak, MI 48073, just north of 12 Mile Rd on the east side of Woodward.