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United States Postal Service

2.2
(257 reviews)

Business Details

30550 Gratiot Ave, Roseville, MI
48066, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 30550 Gratiot Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
30550 Gratiot Ave, Roseville, MI
48066, United States

Hours

Reviews

2.2
257 reviews
5 stars
61
4 stars
13
3 stars
5
2 stars
19
1 star
159

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, with staff being described as rude, unhelpful, and unprofessional.

Long Wait Times

Many customers reported excessively long wait times, often with only one or two employees working at the counter.

Unpleasant Environment

Multiple reviews mentioned a strong, unpleasant odor in the post office, with complaints about cleanliness and overall conditions.

Mixed Experiences

While many customers had negative experiences, a few noted positive interactions with specific staff members who provided helpful service.
  • KK
    Karen
    2 days ago
    1.0
    The mail box by the road hasn’t been emptied for days. Did you ever call to complain? Hah! What a joke US POST OFFICE.
  • NB
    Nick Beier
    Feb 24, 2026
    2.0
    Very Slow service inside. Holding up the line so one customer can put on over 50 stamps and stickers. Outside drop box packed full to the point that you can't get in 1 normal envelope. I have always had a ton of respect for our postal workers.
  • TR
    Theresa Rice
    Feb 23, 2026
    1.0
    Worst Post Office EVER! Staff EXTREMELY SLOW AND UNPROFESSIONAL!
  • CC
    Charles
    Feb 14, 2026
    4.0
    Very slow, only one person working in the front. Stood in line 20 minutes and only 3 people ahead of me.
  • MB
    Martesee Beaumont
    Feb 12, 2026
    5.0
    JAZZMEN WAS GREAT SHE WAS POLITE PATIENT AND VERY HELPFUL SHE MADE MY VISIT SO STRESS FREE I WAS EXPECTING CHAOS BECAUSE I WAS APPLYING FOR MY FIRST PASSPORT SHE EVEN FIXED MY HAIR WHEN SHE TOOK MY PICTURE SHES AMAZING 😻 🫶🏽🥰

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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