Business Details
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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 30550 Gratiot Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.2
242 reviews
5 stars
57
4 stars
11
3 stars
5
2 stars
18
1 star
151
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff often described as rude, unhelpful, and lacking basic social skills.
Cleanliness
Many customers reported a persistent foul odor in the post office, with complaints about unsanitary conditions and a dirty environment.
Long Wait Times
Customers frequently experienced long wait times, often with only one or two clerks available to assist a large number of patrons.
Passport Services
The post office received significant criticism for its passport services, including canceled appointments and unprofessional handling of customers.
Mixed Experiences
While many reviews were negative, a few customers reported positive interactions with specific staff members who provided helpful service.
- SPSarah PierceNov 15, 20255.0Pleasant experience on a busy Saturday! Had an appointment to get a passport. Showed up early to busy post office. One lady was handling passport appointments, the other was taking care of the other customers. They worked together to get people in and out quickly. Jasmine helped us with the passport. She was friendly and personable!
- ABAL BNov 13, 20251.0No understanding why Roseville shipped my package to Detroit facility when I LIVE IN ROSEVILLE now my package is late, lost or STOLEN. I’m guessing Roseville stole my package and shipped it to Detroit to make them look like they stole it.
- ATAlexandra TNov 12, 20251.0This place smells so bad. I feel bad for the workers. This is not a safe smell to work in
- KSKelsey SwinyerNov 12, 20251.0Made an appointment for 130 for passport services. When I got there, there was a line of about 10 people and no one at the desk helping us. Finally got to the front of the line and they informed me they let the passport lady go to lunch and she wouldn’t be back for another 30 minutes. Have to try again tomorrow at a different post office. 10/10 do NOT recommend this place.
- AMApril MartinezOct 25, 20251.0Beware of scheduling passport appts here with this kind of staff and customer service! I Had an appt for my infants passport and mine at 10am on 10-25-2025. I arrived just a few minutes early and waited for 30-40min to then be told I had to reschedule because I was late? I was not late I was on time, but the front clerk was getting behind from another family renewing a passport and acted like we were invisible. My kids were literally running around for a good 30min and according to her I was never in the lobby! She must need new glasses or be on something. I told her I was not rescheduling bc I had been patiently waiting for my turn and she kept skipping me to assist other customers needing to send packages bc a line was forming. She said she was the only one working and never saw us? Crazy when there was 5 of us waiting in an empty lobby at first. I completely understood she was alone and it can be overwhelming when busy, BUT to lie and not take accountability that she was behind and i had been on time is bizarre! Just admit you didnt want to take care of me and you were being petty. I had been waiting for this appt for weeks bc its the 2nd time they give me an inconvenience. 1st time they canceled bc there was no staff or short staffed. I started to get frustrated raising my voice stating to check the cameras to verify we were on time and she kept denying it and declined. I told her why would I be lying. She said I was late bc the previous family's appt was after mine, but they were there alot sooner. The passport appts are scheduled for 15min and she went way over that with them filling out paperwork, taking photographs and processing payment. I told her this was ridiculous and and she told me she was not going to help me bc I was shouting. I definitely was not! I was irritated bc she was being unprofessional and acting as if I was stupid and my kids were getting frustrated waiting there so long. The supervisor/manager came out to ask what was going on and i told her she was refusing seeing me bc it was 35min past my appt but I was actually waiting for that long. The supervisor suggested she could see if I could go to another location. What good would that do on 40min wasted and wasting more gas to not even be guaranteed to be seen elsewhere. As an employee in the front medical industry i know how it is to be overwhelmed/frustrated but I have never acted unprofessional whether right or wrong. I was patient and very mindful of her being alone. To decline service for an appt bc you cant handle your job maybe should work elsewhere. There was even another female employee announcing "Thank you for being patient guys" twice within that 40min we were there. We even had other customers witness the situation and stated that was unfair and unprofessional of her to do that to us. They told us to speak with her boss, but that got us nowhere or a solution.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 30550 Gratiot Ave?
You can send mail, ship packages, get money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and most locations can take your passport photo. Make sure to complete and print your passport application form before applying.
Do I need an appointment for passport services at this Post Office?
Most Post Offices with passport services require you to schedule an appointment using the online scheduler, though limited walk-in hours are available at select locations.
What are the hours of operation for the United States Postal Service at 30550 Gratiot Ave?
The Post Office is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 8:30 AM to 3:00 PM, and closed on Sundays.
Can I reserve a Post Office box online for this location?
Yes, you can search for available PO Boxes and reserve one online at the USPS website. After reserving, you'll receive instructions to complete your setup in person.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Please check with this local Post Office for precise lobby hours.
How can nearby US Post Office locations assist me when visiting this USPS?
Nearby US Post Office locations can provide alternative options for postal services or pick-ups if this location is busy, giving you flexibility when sending mail or picking up packages.
What nearby dining options are available around the USPS at 30550 Gratiot Ave?
Nearby restaurants such as Bob Evans and Buscemi's the Original offer American and pizza dining options, perfect for a meal before or after your visit to the Post Office.
Are there any nearby transportation services to help me reach the United States Postal Service at 30550 Gratiot Ave?
Yes, Shamrock Cab taxi and airport shuttle services are nearby, which can help you easily access the Post Office if you need transportation assistance.
Where can I find postal and shipping supplies near the United States Postal Service at 30550 Gratiot Ave?
Besides the USPS, nearby places like Decoratorland and Your Elegant Bar offer home improvement and furniture supplies, while this USPS location itself provides shipping and packing supplies.