Business Details
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FedEx Office in Roseville, MI provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Location
FedEx Office Print & Ship Center
31980 Gratiot Ave, Roseville, MI
48066, United States
Hours
Reviews
3.1
186 reviews
5 stars
87
4 stars
6
3 stars
8
2 stars
15
1 star
70
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised specific employees like Hilary and Kathy for their exceptional service, while others reported rude and unhelpful interactions with staff.
Staff Attitude
Feedback highlighted a mix of friendly and helpful staff, contrasted with reports of rude and dismissive behavior from some employees.
Efficiency
Customers appreciated quick service during busy times, but some experienced long waits and confusion due to understaffing.
Mixed Experiences
While many customers had positive experiences, there were numerous complaints about poor service and unresolved issues, indicating inconsistency in performance.
Store Environment
The store was noted for being clean, but issues with understaffing and employee attitudes affected overall customer satisfaction.
- MMMelanie MOct 27, 20255.0These ladies that were working this morning, helped me through tears as I printed out flyers to help a good cause Not everybody is so Compassionate I appreciate them very much. Thank you
- MJMarc JonesOct 19, 20255.0They were very polite and helpful
- BPBigPlant PageOct 13, 20255.0Hilary was very welcoming and helpful
- JNJaclyn NaceAug 19, 20255.0I went to FedEx this morning (Tuesday) at around 9 am. Hilary and Laurie assisted me and both women were great! I'm switching remote job and I needed to ship my old employer's equipment. I had never shipped back equipment before, so I was nervous, but Hilary and Laurie were professional, knowledgeable, and kind. They went above and beyond. I REALLY appreciated it. They are exceptional and FedEx should be grateful that they have these wonderful employees representing them. I had been dreading shipping the equipment back because my former employer only gave me one shipping label, but they had originally sent me two different boxes. My fears and worries were alleviated by these 2 dedicated employees. It is a load off of my mind that the packages will be safely packed and shipped from FedEx by Hilary and Laurie.
- GMGregory MillenAug 12, 20251.0Racially profiled about picking up a package that I requested to have held here because the address on my license didn’t match the package. The policy clearly states that I can provide other documentation to prove this is my address but the manager Marie was literally making up her own rules about me picking up this package. Luckily the assistant manager Tae was there to deescalate the situation and Tae was able to give me my package by following company’s policy and not Marie’s made up policy. The manager at this location needs extra customer service training and she also needs to see an eye doctor because she was unable to read the company’s policy and Tae had to read to her what the policy was.
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center in Roseville offer?
FedEx Office Print & Ship Center in Roseville offers printing and shipping services, including copying, digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding.
What are the operating hours for FedEx Office Print & Ship Center in Roseville?
The center is open Monday through Friday from 8:00 AM to 8:00 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 12:00 PM to 6:00 PM.
Where is FedEx Office Print & Ship Center located in Roseville?
It is located at 31980 Gratiot Ave, Roseville, MI 48066, USA.
What payment options are accepted at FedEx Office Print & Ship Center?
The center accepts American Express, cash, check, Discover, MasterCard, and Visa.
Can I pick up my printed documents at FedEx Office Print & Ship Center?
Yes, FedEx Office offers in-store pickup for printed documents.
Does FedEx Office Print & Ship Center provide passport photo services?
Yes, they provide passport photo services and also offer online notary services.
What brands and software does FedEx Office use for printing and design services?
They utilize brands such as Kinko's Copies, FedEx Express, and software including Microsoft Office 2010 Professional, Adobe CS3 Suite (Acrobat, Illustrator, Photoshop), and PageMaker and InDesign.
Which nearby restaurant can I visit for a quick meal before or after using FedEx Office services?
Qdoba, a Mexican fast food restaurant, is nearby and offers quick, flavorful meals.
Are there any nearby cafes near FedEx Office Print & Ship Center for a coffee break?
Yes, Panera Bread is a nearby cafe and bakery perfect for a coffee break or light meal.
Where can I find office supplies close to FedEx Office Print & Ship Center in Roseville?
Staples is located nearby and offers office equipment, printing, shipping, and IT services, making it convenient for additional office supply needs.