Business Details
About
Logistics Service
AIT Worldwide Logistics is a global freight forwarder that helps its customers grow by expanding access to markets all over the world. For over 45 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, energy, high-tech, home delivery, life sciences, marine and more. In more than 150 worldwide locations across Asia, Europe, the Middle East and North America, AIT’s subject matter experts apply scalable, user-friendly technology to customize end-to-end deliveries via sea, air, road and rail—on time and on budget.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
1.9
20 reviews
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14
- AAAnne-MarieNov 11, 20255.0I was easily able to track my shipment on AIT’s website during the days leading up to delivery. On the actual delivery day, I received a polite call early in the day notifying me that my package would be delivered between 10am-2pm. At 12:30pm their truck pulled up to my house. The driver was so nice and went beyond what was expected in terms of delivery. Overall I really couldn’t be more satisfied with my delivery experience through AIT!
- DSdrayton stanleyJul 10, 20231.0An absolute joke I bought a massage chair through value city on the 10th of June was suppose to be delivered the 20th of June. Needless to say it is the 9th of July they keep telling me they can’t get a dispatch out my way to deliver. Now they claim it will be here the 14th but we will see.
- KWKatie WilliamsJun 26, 20231.0Had an absolutely horrible experience with their customer service. The representative was short-tempered, snapping at me and getting an attitude any time I needed her to repeat something. I had to repeat herself a few times because there was so much background noise on her end. Eventually she told me that she needed to put me on hold and just hung up on me. AIT should be ashamed of themselves, from the look of the other reviews they clearly don’t care at all about their customers.
- RDRob DohenyJun 7, 20181.0They are terrible. Consumer service terrible. Delivery of a obviously broken item sitting for days in warehouse. Love to BS callers. Say box to big to deliver....lol....Fedx never has a problem, I would suggest get out of the business.
- SWSarah “Blue Dragon” WeberDec 4, 20163.0Ok
Frequently Asked Questions About AIT Worldwide Logistics
Do you have any other locations in North America?
Yes. AIT’s expanding global presence includes dozens of locations across North America, as well as Asia and Europe.
Do you offer international shipping?
Yes. AIT is a global freight forwarding company with decades of experience handling shipments to all areas of the world. We also offer customs clearance support, including our in-house, licensed customs brokerage team.
Are you a certified freight forwarder?
Yes. Across AIT’s many global locations, we have dozens of certifications from multiple organizations, countries, and municipalities, including authorized economic operator status, good distribution practices certification, and many more.
Can you ship my specific item (i.e., what cargo types does AIT NOT accept)?
AIT’s logistics professionals are experienced with shipping all types of cargo, from temperature-controlled items such as food and pharmaceuticals to oversized and heavy freight to hazardous materials, including batteries, chemicals, and nuclear waste. For a list of items we do not ship, contact our office for commodity details.
Can I drop off an item for return at your facility?
No. AIT facilities are not consumer parcel drop-off locations. Please contact your seller/shipper to arrange for returns.
Where is AIT Worldwide Logistics located in Michigan?
AIT Worldwide Logistics is located at 28825 Goddard Road, Suite 123, Romulus, MI 48174, United States.
What are the operating hours of AIT Worldwide Logistics in Romulus?
AIT Worldwide Logistics is open Monday to Friday from 6:00 AM to 6:00 PM and closed on Saturdays and Sundays.
Does AIT Worldwide Logistics offer international shipping services?
Yes, AIT is a global freight forwarding company experienced in handling shipments worldwide, including customs clearance support through their licensed customs brokerage team.
Is AIT Worldwide Logistics a certified freight forwarder?
Yes, AIT holds multiple certifications worldwide, including authorized economic operator status and good distribution practices certification.
Can customers drop off items for return at the AIT facility in Romulus?
No, AIT facilities are not consumer parcel drop-off locations. Customers should arrange returns through their seller or shipper.
What types of freight services does AIT Worldwide Logistics provide?
AIT offers freight forwarding, air freight, ground distribution, sea freight, import, export, customs clearance, warehousing, and intermodal services.
What nearby logistics companies are located around AIT Worldwide Logistics in Romulus?
Nearby logistics-related companies include Omni Logistics, Detroit Mainfreight Transport, DM Logistics, Sierra Logistics, Arrow Freight Systems, Certified Delivery Service, and UPS Supply Chain Solutions.
Are there car rental services near AIT Worldwide Logistics' location?
Yes, Enterprise Rent-A-Car has locations nearby offering car, truck, and RV rentals, providing convenient transportation options for customers visiting AIT Worldwide Logistics.
What transportation options are available near AIT Worldwide Logistics for airport shuttles?
Metro Shuttle, offering limo services, transportation, and airport shuttles, is located near AIT Worldwide Logistics, making it easier for customers to access airport transportation.
Does AIT Worldwide Logistics have facilities that are accessible for people with disabilities?
Yes, AIT Worldwide Logistics offers wheelchair accessible entrances and parking to accommodate customers with disabilities.