Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 511 Olde Towne Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.2
253 reviews
5 stars
62
4 stars
11
3 stars
6
2 stars
10
1 star
164
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unhelpful staff, leading to a frustrating experience for many customers.
Operational Issues
Customers frequently reported incorrect operating hours and poor management of services, including passport applications and package handling.
Employee Performance
While some employees received praise for their helpfulness, many others were criticized for being lazy and unprofessional, contributing to a negative overall impression.
Mail Delivery Problems
Several customers experienced issues with lost or delayed mail, indicating a lack of reliability in the postal service.
- BSBen Steffan2 days ago1.0Terrible I tried to deliver a package and 1 month ago from them and is still not to the buyer pathetic
- AJApril- JDec 12, 20251.0I live downtown Rochester and this is the worst part about living here- extremely rude usps workers.
- KWKanye WestDec 12, 20251.0Awfully rude front desk staff. If you get this bucket of joy, don’t bother, just turn around and drive up the road to Rochester Hills.
- PLPaul LaFranceSep 26, 20251.0Pathetic, slow, painful
- MRMary RacetteSep 10, 20255.0Easy access plenty of parking no longer lines to get service offers passports.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Rochester, MI?
The United States Postal Service is located at 511 Olde Towne Rd, Rochester, MI 48308.
What are the operating hours of the USPS at 511 Olde Towne Rd?
The USPS at 511 Olde Towne Rd is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sunday.
Can I apply for a passport at this USPS location?
Yes, this USPS location accepts first-time passport applications for the U.S. Department of State, and it can also take your passport photo by appointment.
Do I need an appointment for passport services at this location?
Yes, most passport services require an appointment through the USPS online scheduler; however, limited walk-in passport hours are available at select locations.
How much does it cost to get a passport photo at this Post Office?
The fee for a passport photo at USPS is $15.
Can I rent a PO Box online at this USPS?
Yes, you can search for available PO Boxes and reserve one online at the USPS website. You'll then complete the setup in person at the Post Office.
What are the prices for a small PO Box at this USPS location?
PO Box prices vary by location. You can check exact pricing for your area by visiting the USPS website and entering your ZIP Code 48308.
Are there nearby postal facilities besides the USPS at 511 Olde Towne Rd?
Yes, nearby you will find another US Post Office as well as an additional United States Postal Service office, making mail and shipping services accessible in the area.
What nearby places of interest can I visit in Rochester after my USPS visit?
After your visit to USPS, you can check out the Rochester Hills Public Library for community events or visit Asterism Artisan Chocolate for sweet treats nearby.
How might local businesses near the USPS location be helpful to customers?
Nearby businesses like Branded Business Solutions offer wholesale and supply needs, and Roback and Bialy CPAs provide financial advising, which customers may find useful when managing their business or personal affairs alongside their postal needs.