The UPS Store

4.6
594 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #0211 in Rochester Hills offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Campus Corners Shopping Center At Walton And Livernois.

Details

  • DeliveryNot available

Location

The UPS Store
145 South Livernois, Rochester Hills, MI
48307, United States

Hours

Reviews

4.6
594 reviews
5 stars
518
4 stars
23
3 stars
6
2 stars
4
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and professional, with many highlighting specific employees for their exceptional service.

Notary Services

While some customers had positive experiences with notarization, there were significant concerns regarding protocol and security, particularly about document handling.

Efficiency

Many reviews noted the store's quick service and efficiency, especially during busy times, although some customers experienced delays or issues.

Mixed Experiences

While many customers had positive interactions, there were notable complaints about rude staff and inconsistent service quality.

Cleanliness and Organization

The store was generally described as clean and organized, although a few reviews mentioned cluttered conditions during busy periods.
  • LI
    Lisa Irrig
    Oct 25, 2025
    5.0
    Greatest customer service
  • TT
    Tereza Te
    Oct 1, 2025
    5.0
    The men that helped me here last week were AWESOME!!! VERY HELPFUL, VERY KIND. They even let a lady that was so happy sing to them lol
  • LG
    Lavender Grace
    Aug 15, 2025
    1.0
    I came in today and got some documents notarized. The attendant A. Oneil, placed my driver's license over the notary page and made a copy for the stores records... I do not get things notarized too often, but it didn't feel right.. So I made a call, called another UPS store and it was confirmed that a notary should NEVER make nor keep a copy of the documents. When I returned to their store They did give give it back, but disturbingly she just pulled it off a huge stack of other paperwork that was just shoved in a unlocked, unsecure drawer! To Management, DO BETTER! NOTARY CUSTOMERS BE WARNED: This is Not Protocol! This business practice puts customers at a Risk.
  • MG
    Megan Gabrail
    Jul 7, 2025
    5.0
    Alex helped me so much with my amazon order issue, she is so knowledgeable and so sweet she made me have a really positive experience!!
  • BL
    Bob Loeser
    Sep 20, 2020
    5.0
    Convenient, friendly , fast but expensive !

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Rochester Hills offer?

The UPS Store offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, computer access, passport/photo ID services, and small business services.