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Staples

4.1
(195 reviews)

Business Details

(248) 651-7160

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Rochester Hills, MI provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
1950 S Rochester Rd, Rochester Hills, MI
48307, United States

Hours

Reviews

4.1
195 reviews
5 stars
115
4 stars
36
3 stars
10
2 stars
9
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Evan and Paul providing exceptional service.

Product Availability

Customers frequently noted that the store had a good selection of products in stock, making it easy to find what they needed.

Mixed Experiences

While many reviews highlighted positive interactions, there were also complaints about poor service in certain instances, particularly in the printing department.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, feeling that some items were overpriced compared to competitors like Amazon.

Store Cleanliness

The store was generally described as clean and well-organized, contributing to a pleasant shopping experience.
  • BB
    Betty Bradin
    Feb 25, 2026
    5.0
    Knowledgeable personnel.
  • AR
    Arielle rodgers
    Feb 22, 2026
    1.0
    Customer service is terrible.
  • DF
    Dennis Firestone
    Jan 7, 2026
    5.0
    Assistant Mgr Evan Thurwachter went WAY out of his way to resolve a warranty issue related to my office chair. I had all but given up but Evan found a solution after a week of determination. I am so appreciative! Everyone in this store seems customer-centric.
  • EE
    ericscottbaker1
    Dec 16, 2025
    5.0
    Just had a phenomenal experience at the Staples. I am not very tech savvy so I had a lot of questions about how to print up some documents and images. Evan was especially helpful!
  • MN
    Mary Novak
    Dec 14, 2025
    5.0
    LOVE that I can recycle batteries. Saving the planet... Even more, I love that every time I go to a Staples, I get the most gracious, kind and amazing service.

Frequently Asked Questions About Staples

What are the main services offered by Staples in Rochester Hills, MI?

Staples offers printing, shipping, technology, travel, and recycling services, along with products essential for working and learning.

What are the store hours for Staples in Rochester Hills?

Staples is open Monday to Friday from 9 AM to 8 PM, Saturday from 9 AM to 6 PM, and Sunday from 10 AM to 6 PM.

Brand Certified Facts from Staples

Staples partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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