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Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Rochester Hills, MI provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
192 reviews
5 stars
114
4 stars
35
3 stars
10
2 stars
9
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Evan and Paul providing exceptional service.
Product Availability
Many reviews highlighted that Staples generally has a good selection of products in stock, making it easy for customers to find what they need.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, noting that some items were significantly more expensive than competitors like Amazon.
Mixed Experiences
While many customers had positive experiences, there were also reports of poor service and unhelpful staff in certain instances, particularly in the printing department.
- DFDennis Firestone5 days ago5.0Assistant Mgr Evan Thurwachter went WAY out of his way to resolve a warranty issue related to my office chair. I had all but given up but Evan found a solution after a week of determination. I am so appreciative! Everyone in this store seems customer-centric.
- EEericscottbaker1Dec 16, 20255.0Just had a phenomenal experience at the Staples. I am not very tech savvy so I had a lot of questions about how to print up some documents and images. Evan was especially helpful!
- MNMary NovakDec 14, 20255.0LOVE that I can recycle batteries. Saving the planet... Even more, I love that every time I go to a Staples, I get the most gracious, kind and amazing service.
- DJDarrell JohnsonDec 14, 20254.0Great products at reasonable prices. The Staples brand seems good and lasts as long as name brands
- PSPhillip ShackelfordDec 11, 20255.0Outstanding customer service. Clean and great selection of products.
Frequently Asked Questions About Staples
What are the main services offered by Staples in Rochester Hills, MI?
Staples offers printing, shipping, technology, travel, and recycling services, along with products essential for working and learning.
What are the store hours for Staples in Rochester Hills?
Staples is open Monday to Friday from 9 AM to 8 PM, Saturday from 9 AM to 6 PM, and Sunday from 10 AM to 6 PM.
What pickup and delivery options does Staples provide?
Staples offers in-store pickup, curbside pickup, delivery, and same-day delivery services.
Which brands can I find products from at Staples in Rochester Hills?
You can find products from Amazon, Avery, BIC, Dell, HP, Logitech, Microsoft, Apple, Canon, Epson, and many more at Staples.
What payment methods are accepted at Staples?
Staples accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Does Staples recycle electronics and ink cartridges?
Yes, Staples offers recycling services for electronics, ink cartridges, and batteries.
Are there nearby places where I can grab a meal before or after visiting Staples?
Yes, you can visit nearby restaurants such as Subway, Papa John's Pizza, Outback Steakhouse, Hamlin Pub, and Little Tree Sushi Bar Inc for a meal around your Staples visit.
Is there a UPS shipping partner near Staples in Rochester Hills?
Yes, the UPS Alliance Shipping Partner is located nearby, providing convenient courier and shipping services to complement Staples' offerings.
What fitness and wellness options are near Staples Rochester Hills?
Nearby you can find fitness centers such as The Stephen Hooper Corporation, Rochester Hills Fit Body Boot Camp, Fit Body Boot Camp, Yoga Shelter - Rochester Hills, and PT Solutions of Rochester Hills for physical therapy and wellness services.
Does Staples offer any special services related to travel or documents?
Yes, Staples provides travel services including passport photo processing and TSA Precheck enrollment assistance.