Staples

4.1
192 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Rochester Hills, MI provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
1950 S Rochester Rd, Rochester Hills, MI
48307, United States

Hours

Reviews

4.1
192 reviews
5 stars
114
4 stars
35
3 stars
10
2 stars
9
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Evan and Paul providing exceptional service.

Product Availability

Many reviews highlighted that Staples generally has a good selection of products in stock, making it easy for customers to find what they need.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, noting that some items were significantly more expensive than competitors like Amazon.

Mixed Experiences

While many customers had positive experiences, there were also reports of poor service and unhelpful staff in certain instances, particularly in the printing department.
  • DF
    Dennis Firestone
    5 days ago
    5.0
    Assistant Mgr Evan Thurwachter went WAY out of his way to resolve a warranty issue related to my office chair. I had all but given up but Evan found a solution after a week of determination. I am so appreciative! Everyone in this store seems customer-centric.
  • EE
    ericscottbaker1
    Dec 16, 2025
    5.0
    Just had a phenomenal experience at the Staples. I am not very tech savvy so I had a lot of questions about how to print up some documents and images. Evan was especially helpful!
  • MN
    Mary Novak
    Dec 14, 2025
    5.0
    LOVE that I can recycle batteries. Saving the planet... Even more, I love that every time I go to a Staples, I get the most gracious, kind and amazing service.
  • DJ
    Darrell Johnson
    Dec 14, 2025
    4.0
    Great products at reasonable prices. The Staples brand seems good and lasts as long as name brands
  • PS
    Phillip Shackelford
    Dec 11, 2025
    5.0
    Outstanding customer service. Clean and great selection of products.

Frequently Asked Questions About Staples

What are the main services offered by Staples in Rochester Hills, MI?

Staples offers printing, shipping, technology, travel, and recycling services, along with products essential for working and learning.

What are the store hours for Staples in Rochester Hills?

Staples is open Monday to Friday from 9 AM to 8 PM, Saturday from 9 AM to 6 PM, and Sunday from 10 AM to 6 PM.