Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 12245 Beech Daly Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.0
341 reviews
5 stars
59
4 stars
21
3 stars
8
2 stars
23
1 star
230
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and unprofessional.
Long Wait Times
Many customers reported excessively long wait times, often with only one employee available to assist a long line of customers.
Delivery Issues
Frequent complaints about mail delivery problems, including lost packages, incorrect deliveries, and delays.
Staffing Problems
Several reviews noted that the location is severely understaffed, leading to inefficiencies and frustration among customers.
Mixed Experiences
While many reviews were negative, a few customers reported positive experiences with specific staff members and appreciated the extended hours.
- EJElizabeth Jones3 days ago1.0Soooo rude here. How does a PO run out of tape, I’ll drive 3 cities away to avoid this one
- DSDarryn SalterJan 2, 20261.0I will drive 3 cities away to completely avoid this one. Customer service is atrocious. They call you to the window and stare at you. if you have a question, you better figure it out because they provide no answers. I wish I could give zero stars
- BBBrianDec 19, 20255.0The Redford Post Office feels like a time capsule from the 1960s – in the best way possible. Add in a jolly, friendly staff that was suspiciously efficient during the Christmas season and you’ve got a surprisingly pleasant government experience. Packages moved, laughs exchanged, and nobody looked dead inside. Five stars, would mail again.
- NNNekoDec 16, 20251.0THIS IS A PERMANENT "TRAINEE ROUTE". TRAINESS ONLY delivering our mail. Learning as they lose our mail and packages. Say address undeliverable when it is not true. I get mail from others every week and put it back in the box requesting they redeliver it to the proper person/address. They said unless enough people complain to their senator nothing will be done to turn it into a permanent full route with only 1 delivery person. SO until then, we get a new person every 2 weeks. Who will continue to lose our mail, and our purchases. Unless we act to complain, nothing can be done. But what's the odds of that happening?
- MJM. D. JDec 6, 20251.0Received a call from Mrs Lucas who was very rude in talking to me she raised her voice and very unprofessional also I have been missing mail every week I got a piece of mail that's missing . This office is very unprofessional
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service located at 12245 Beech Daly Rd?
You can send mail and ship packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and can also take passport photos by appointment.
Do I need an appointment for passport services at this location?
Most passport services require an appointment through the online scheduler, but limited walk-in hours are available at select locations.
What are the operating hours for this USPS location?
The Post Office is open Monday through Friday from 9:00 AM to 9:00 PM, Saturday from 9:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
How can I reserve a PO Box at this Post Office?
You can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm, then complete your setup in person.
Is there 24/7 access to PO Boxes at this USPS location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary, so check with this Post Office directly.
Are there nearby postal or shipping services if I need alternative options?
Nearby, you can find another United States Postal Service location and a US Post Office, both offering postal and shipping services for your convenience.
What nearby places can I visit for travel planning or assistance around this USPS location?
Ascend Beyond Travels, a nearby travel agency, can assist you with travel plans before or after your visit to the Post Office.
Are there any nearby emergency services close to this USPS location?
Yes, the Redford Fire Station is nearby and provides fire protection and emergency services in the area.
How might I benefit from visiting local nearby businesses after stopping at the Post Office?
You can check out nearby stores like First Class Accessories LLC for fashion items, or get gifts at Rivalry Trophy, making your trip more convenient and enjoyable.