Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 12245 Beech Daly Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.0
352 reviews
5 stars
61
4 stars
22
3 stars
8
2 stars
23
1 star
238
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers feeling dismissed and frustrated by the lack of assistance.
Delivery Issues
Customers frequently reported late and incorrect mail deliveries, with packages often marked undeliverable or lost.
Long Wait Times
Many customers experienced excessively long wait times, often with only one employee available to assist during busy hours.
Staffing Problems
The post office is consistently noted as being understaffed, leading to poor service and long lines.
Mixed Experiences
While many reviews were negative, a few customers reported positive interactions with specific staff members, indicating inconsistency in service quality.
TJ
Tujuana Jacobs-Lopez
4 days ago
5.0
GO TO THIS LOCATION!!! PROFOUND CUSTOMER SERVICE!!!
Passport Clerk ID: 07 was AMAZING on 3/1/2026
The passport representative was extremely patient, kind, thorough, passionate and exemplified EXACTLY what profound customer service should reflect. We even witnessed her amazing customer service with others. Instead of turning customers away, she extended her support and stayed over to accommodate every customer that was physically in the building before the last walk-in time.
Thank you for being such a light in this world when there is so much darkness occurring in this world. We are truly infinitely grateful.
MC
Mariah Crawford
Feb 21, 2026
5.0
I'm always able to get my packages here usually no charge if I pick up my package in time before being on the way and status on delivery. I have pleased service when I am in Redford town. I am happy to have services again in the Redford Township post office.
TT
tee
Feb 18, 2026
1.0
I had a very very terrible experience here. Although I arrived on time for my scheduled appointment, I had to wait more than an hour just to be seen. The checkout process was very slow. The current wait times are horrible for customers.
RE
Razan Elharake
Feb 9, 2026
1.0
Worst USPS I’ve ever been to. Had people waiting 30+ minutes because the dude at the counter was moving like he had all day, wasting time putting stickers on pointless crap. One employee working while the line was literally out the door. Zero urgency, zero care. A complete joke.
JF
Jada Floyd
Feb 3, 2026
1.0
Terrible experience they never try to help you it's pathetic and it's sad The lady had me go out to my car to get things when I had my little toddlers with me in that long line and then when I came back and she told me to go to a different location sweetheart you could have told me that when I was in there the first time with little kids and then had the nerve to tell me it was my fault because I am moving to a temporary address for 30 days or less how is that my fault do your job that's all you have to do and transfer so sick of USPS they always want a raise or always want something but they never do nothing but deliver mail and barely do that on time pathetic workers
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service located at 12245 Beech Daly Rd?
You can send mail and ship packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and can also take passport photos by appointment.
Do I need an appointment for passport services at this location?
Most passport services require an appointment through the online scheduler, but limited walk-in hours are available at select locations.
What are the operating hours for this USPS location?
The Post Office is open Monday through Friday from 9:00 AM to 9:00 PM, Saturday from 9:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
How can I reserve a PO Box at this Post Office?
You can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm, then complete your setup in person.
Is there 24/7 access to PO Boxes at this USPS location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary, so check with this Post Office directly.
Are there nearby postal or shipping services if I need alternative options?
Nearby, you can find another United States Postal Service location and a US Post Office, both offering postal and shipping services for your convenience.
What nearby places can I visit for travel planning or assistance around this USPS location?
Ascend Beyond Travels, a nearby travel agency, can assist you with travel plans before or after your visit to the Post Office.
Are there any nearby emergency services close to this USPS location?
Yes, the Redford Fire Station is nearby and provides fire protection and emergency services in the area.
How might I benefit from visiting local nearby businesses after stopping at the Post Office?
You can check out nearby stores like First Class Accessories LLC for fashion items, or get gifts at Rivalry Trophy, making your trip more convenient and enjoyable.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: