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Visit your local Post Office™ at 12245 Beech Daly Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and unprofessional.
Long Wait Times
Many customers reported excessively long wait times, often exceeding 30 minutes, due to insufficient staffing.
Delivery Issues
Frequent complaints about missed deliveries, incorrect mail delivery, and packages marked as undeliverable without proper attempts to deliver.
Passport Services
Significant frustration regarding passport services, including canceled appointments and unavailability of staff to assist.
Staffing Problems
Consistent mentions of being understaffed, leading to delays and poor service experiences.
MC
Malcolm Cason
4 days ago
1.0
Dropped packages off on Wednesday, today is Friday and they was never scanned in. I go up there to ask them what's going on and they told me I had to wait in line to ask a question and the line is all the way out of the door. This place is a scam
RS
Rashad Shabazz
Nov 5, 2025
1.0
OMG 😳 So today around 7 PM after a crazy hard day at work (6 days a week grind 😩), I go to send a package to my daughter—an early Christmas gift 🎁 with some electronics. I told the clerk I’m just trying to send it off because I’m tired, but he starts bombarding me with all these questions about what’s inside the box 🤨. I said it’s just electronics, nothing flammable 🔌📦. Dude kept going on and on with stuff I didn’t even understand 🤯. I told him, "This ain’t my first time sending packages, please just finish my order." But he kept disrespectfully demanding to know WHAT’S IN IT? I was like, “Bruh, it’s electronics! What more do you want?” Finally, I just said, “Give me my package back, it’s too late for this.” 😤 I’m just tired and trying to send my daughter her gift! Honestly, this post office needs to hire some professionals who can actually deal with people like the nice young lady or the older lady. That older dude? Nah, he should be a security guard or something, not dealing with the public. Totally unprofessional! 🙅♂️🚫
JM
Jonathan Murphy
Nov 5, 2025
1.0
They missed my delivery twice then said I could pick it up today, went to pick it up and the lady said they don’t have it until tomorrow. She didn’t even check for me
TH
Tiffany Hopkins
Oct 27, 2025
1.0
The fact that I live right across the street from this post office and every time I come in here the line is long, only 1 person working and acting like this just got hired is terrible! This is a busy office and I’ve never seen 2 people working! We are waiting in line for 30 minutes just to mail off a package. Something has to be done about this
JB
Joseph Burgess
Oct 26, 2025
2.0
Most of the clerks are awful, and seem to make up their own rules about shipping. This is not the only post office I go to and it's the only one that I dread going to, because it's always something.
They don't let prepaid drop offs go to the window. You must wait in line and/or use the broken drop box with a 10oz limit. All of my packages weigh more than that but they'll only take so many through the window. They are basically having me crush everyone's packages in the box because they don't feel like doing their job.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service located at 12245 Beech Daly Rd?
You can send mail and ship packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and can also take passport photos by appointment.
Do I need an appointment for passport services at this location?
Most passport services require an appointment through the online scheduler, but limited walk-in hours are available at select locations.
What are the operating hours for this USPS location?
The Post Office is open Monday through Friday from 9:00 AM to 9:00 PM, Saturday from 9:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
How can I reserve a PO Box at this Post Office?
You can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm, then complete your setup in person.
Is there 24/7 access to PO Boxes at this USPS location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary, so check with this Post Office directly.
Are there nearby postal or shipping services if I need alternative options?
Nearby, you can find another United States Postal Service location and a US Post Office, both offering postal and shipping services for your convenience.
What nearby places can I visit for travel planning or assistance around this USPS location?
Ascend Beyond Travels, a nearby travel agency, can assist you with travel plans before or after your visit to the Post Office.
Are there any nearby emergency services close to this USPS location?
Yes, the Redford Fire Station is nearby and provides fire protection and emergency services in the area.
How might I benefit from visiting local nearby businesses after stopping at the Post Office?
You can check out nearby stores like First Class Accessories LLC for fashion items, or get gifts at Rivalry Trophy, making your trip more convenient and enjoyable.