United States Postal Service

2.5
25 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 899 W Houghton Lake Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
899 W Houghton Lake Dr, Prudenville, MI
48651, United States

Hours

Reviews

2.5
25 reviews
5 stars
8
4 stars
1
3 stars
1
2 stars
1
1 star
14
  • KS
    Karen S
    4 days ago
    5.0
    They all do a great job!! Working with the public can be brutal and it takes A LOT of patience for those in front desk positions. They are crammed into a small, outdated workplace, elbow to elbow, and yet you can tell they work well together. They have helped me on numerous occasions over 30 yrs and never complained.They have looked further for answers to my issues without being asked to and remembered to tell me the next time I went in which was a nice surprise. No complaints! Only lots of appreciation!
  • JH
    John Howe
    Dec 12, 2025
    1.0
    The girls are always rude no matter how nice you are to them. In this case four people in front of me all were buying postage to ship a package then another lady walks in and says I'm just going to sit this here a prepaid package on the counter and walks out see mine was prepaid I said if it's alright seeing mine was prepaid I'll sit mine there also.. She proceeds to drill me on what's in the package if it's liquid fragile perishable or batteries. I told her I answer all those questions when I get my label. Not once did she ask anyone else those same questions. But she did know them all by name. So I guess that makes a difference and how you get treated. I ship a lot of packages and not one other post office ever asks and a lot have a drop box.. Telling me in a rude and confrontational voice she still has to ask these questions even though I answered them all on line.
  • WW
    Wendy
    Jul 16, 2022
    1.0
    Why do I NEVER get my mail when I am supposed to!?!? Days will go by with absolutely no mail and then one day my box will be loaded. As if, it was inconvenient to bring it by because it was only one piece. Also, had a check sent to my house and the usps worker sent it back stating my house was abandoned when it CLEARLY looks lived in. This is people's belongings and livelihood. Get you job done right! Quite pathetic how this is UNITED STATES POSTAL SERVICE and these people act as if they make the rules because it's a smaller branch in a small town. People would treat you better if you did your job better. You work for the American people, we don't work for you.
  • NG
    Nancy Griffith
    Jan 24, 2019
    3.0
    Need to go more often due to me thinking people who work in P.O. are either over worked, or don't LIKE the job.
  • JB
    Jason B
    Mar 29, 2018
    1.0
    The lady clerk at this post office is extremely rude every time I come in to drop off prepaid packages in the mail. I she gets to a personal level of how I communicate with my customers and their packages and she has no idea and it's none of her concern about my customers and dealing with their packges. I'm glad I am not the only one that has reviewed this worker is very rude and makes funny faces at you like you are worthless. Management needs to check up on this issue.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.