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Visit your local Post Office™ at 899 W Houghton Lake Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
The ladies that work here are the rudest people ever
They called my teenager daughter stupid
Literally mumbled it under their breath
It’s obvious that this is an ongoing issue but nothing is ever done
KM
Kim Machurski
Oct 4, 2020
5.0
Friendly employees and great service!
CO
Char Ogonowski
Oct 28, 2017
1.0
I've been up here for over 15 years seasonally; staff isn't very personable and usually act upset to do their job... I laugh because going to church is important, but being kind really is how christians should act ...I think the one female clerk will understand
MS
M. Swarts
Oct 11, 2017
1.0
The main postal clerk has been working here for all of the years I've been doing my shipping here, since it is the closest USPS to me. She is rude, inefficient, and acts completely put-out while doing her job. She frequently rings up postal products and services at the incorrect rates, and when this is pointed out to her, she acts like it is the customer's fault that she did not accurately weigh or observe information on the package or forms. She acts like customers coming to the window is an imposition as opposed to her main job. She will frequently ignore customers or change her entire demeanor when someone who is not (apparently) a close, personal friend comes to her counter. This post office often gets packages from UPS or FedEx left at it and the clerk will refuse to check for packages left there when a customer comes to her counter with proof that the package has been delivered to USPS for delivery (ie: she will force the customer to wait for the carrier to deliver said package the next day, or week, if it was delivered to USPS from UPS on a Friday or Saturday). This branch of USPS suffers because its clerk is NOT customer-service oriented. I have had to completely reorient my shipping times to AVOID the main clerk; I will wait until the Postmaster arrives during the rude clerk's lunch-hour in order to do my shipping. This is the only way for me to ensure that my shipping is done efficiently, properly, and allows me to interact with someone who is friendly and treats me like my business is valued. The Postmaster is incredible at this location, however, unless he's actively working there any given day, I can't recommend avoiding this specific location enough. Stay away on Saturdays!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service at 899 W Houghton Lake Dr?
You can send mail and ship packages, get money orders, rent Post Office™ boxes, apply for passports, purchase gift cards, and more.
Can I apply for a first-time passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State. Many locations also provide passport photo services.
Do I need an appointment for passport services at this location?
Most Post Offices that offer passport services require an appointment via the online scheduler, though limited walk-in hours may be available at select locations.
What are the operating hours of this Post Office?
Monday through Friday, 9:00 AM to 4:30 PM; Saturday, 10:00 AM to 12:00 PM; closed on Sunday.
Can I get a PO Box at this Post Office and how?
Yes, you can apply for a PO Box online or in person. To apply online, visit the USPS PO Boxes page and follow instructions; in person, bring two valid IDs and a completed application.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary, so please check with this local office for specifics.
Where can I find nearby places to eat or relax after visiting the Post Office?
Nearby options include Garrett’s Pressure Crack Bar & Grill, Eddie’s Bar and Grill, Dairy Queen for quick bites, and Kiss Me Coffee Shoppe for coffee and bubble tea.
Are there any nearby automotive services close to the Post Office?
Yes, Basil’s & Mike’s Auto Care Center and R&R Auto Care provide automotive repair and tire services nearby.
What nearby financial services can I access near the Post Office?
Chase Bank and the Chase ATM are conveniently located nearby, providing banking and ATM services.
Is there a place nearby where I can enjoy local spirits and cocktails after my postal visit?
Copper Kettle Distilling Company nearby offers distillery tours and a bar with cocktails for a relaxing visit.