United States Postal Service

2.4
16 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 235 N Lincoln St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
235 N Lincoln St, Portland, MI
48875, United States

Hours

Reviews

2.4
16 reviews
5 stars
5
4 stars
1
3 stars
0
2 stars
0
1 star
10
  • EB
    Emma Burns
    Dec 3, 2025
    1.0
    I had one of the worst experiences ever today at the Portland USPS location. The worker who helped me was extremely rude from the moment I walked up. They raised their voice, talked over me, and even used profanity while I was just trying to ask a simple question. I left feeling disrespected and honestly shocked that someone in customer service would act like that. Definitely needs better training and professionalism. I’ll be avoiding this location from now on.
  • CD
    cyn dal
    Sep 15, 2025
    1.0
    What is wrong with our postal service today? All across the board, so I feel real bad for those few good workers out there doing their job. There are just so few that it reflects on the entire service very poorly. Every office and every service offered across the state of Michigan is in need of a MAJOR overhaul.
  • JS
    Jean Spencer
    Sep 5, 2022
    5.0
    The employees here have always been helpful and gone to extra lengths to help me
  • MM
    Melki Mourad
    Jun 11, 2021
    5.0
    Very quick and efficient. Was greeted with a smile and great customer service every single time I dropped a package off.
  • JJ
    jordan johnson
    Mar 31, 2020
    1.0
    3/30/2020 went to the Portland post office today for the first time.... Wow. The staff was absolutely rude, hostile, and vulgar; loudly complaining, talking about the people in the lobby, swearing, And much more. She really made it clear she hated her job. I'm beyond disgusted by the local post office employees behavior.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.